Business Support Administrator

Shaw Trust; Northampton Copse; Remote; GBP 60,000 - 80,000; Full time

Job summary

A prominent charity organization is seeking a motivated Business Support Administrator to provide high-quality administrative support. This home-based role includes maintaining records, coordinating meetings, and liaising with various stakeholders. The ideal candidate is organized, detail-focused, and comfortable with Microsoft Office. Flexibility and a positive attitude are key. Join us in making a difference in the lives of children and young people.

Benefits

Flexible working arrangements

Access to training and career progression

Supportive, values-driven organization

Qualifications

• Pride in doing things well and attention to detail is essential.
• Ability to prioritise tasks and manage multiple deadlines.
• Comfortable working with a diverse group of people and building positive relationships.

Responsibilities

• Providing high-quality administrative support to Operations Teams.
• Maintaining accurate records to meet compliance requirements.
• Coordinating meetings and ensuring actions are followed up.
• Preparing reports and supporting audits and inspections.
• Liaising with local authorities to ensure smooth operations.
• Supporting communication across the organisation.

Skills

Organised and detail-focused

Confident with technology

Experienced in administration

Strong communicator

Adaptable and flexible

Tools

Microsoft Office (Word, Excel, Outlook, Teams)

Job description

Overview

We are looking for a motivated and detail-oriented Business Support Administrator to join our friendly and passionate team. If you're someone who thrives on keeping things organised, enjoys problem-solving, and wants to use your skills to support meaningful work, we'd love to hear from you.

Responsibilities

No two days will look the same, but your main responsibilities will include:

• Providing high-quality administrative support to our Operations Teams.
• Maintaining accurate records and helping us meet compliance and contract requirements.
• Coordinating meetings, capturing minutes, and ensuring actions are followed up.
• Preparing reports and supporting audits and inspections.
• Liaising with local authorities and internal colleagues to keep everything running smoothly.
• Assisting with the mobilisation of new services for children and young people.
• Supporting communications across the organisation - helping us stay connected and informed.

This is a home-based role, giving you the flexibility to work where you work best. From time to time, you'll travel to your designated area to connect with colleagues and provide hands-on support.

What we offer

• Flexible working arrangements to suit your lifestyle.
• A supportive, values-driven organisation where your wellbeing matters.
• Opportunities to grow and develop, with access to training and career progression.
• The chance to work alongside passionate colleagues who care deeply about the work we do.

Essential skills and qualifications

• Organised and detail-focused, with pride in doing things well.
• Confident with technology, especially Microsoft Office (Word, Excel, Outlook, Teams).
• Experienced in administration, with the ability to prioritise tasks and manage deadlines.
• A strong communicator, comfortable working with different people and building positive relationships.
• Adaptable and flexible - able to juggle a varied workload and step into new challenges.

Desirable

• Experience in contract management, project support or compliance would be a bonus, but it's not essential - what matters most is your attitude, drive and willingness to learn.

At Homes2Inspire, part of Shaw Trust, everything we do is about making a positive difference to the lives of children and young people. We believe that every child deserves to feel safe, supported and inspired to reach their full potential and this role is key to helping us achieve that.