Business Relationship Director, Agriculture
Join us as a Business Relationship Director, where you will be part of the Northern Agriculture team, responsible for managing relationships with both large and small agricultural businesses and Landed Estates. You will facilitate, guide, and support clients with their borrowing and purchasing needs, helping them to achieve sustainable growth and long‑term success. Through meaningful, diverse, and sustainability‑focused conversations, you will build trusted relationships while identifying future opportunities. Carrying out this role you will play a key role in driving growth, strengthening our presence, and expanding market coverage across Scotland.
Location
This role can be based in Aberdeen, Marischal Square or Edinburgh, Princes Street. However, both locations will involve regular travel to client sites in rural locations.
Purpose of the Role
To establish and nurture profitable partnerships with both corporate and individual clients. It is the bridge between the bank's offerings and clients' needs, ensuring mutual benefit and long‑term success.
Accountabilities
- Management of client relationships to identify the clients' financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs.
- Research and understanding of the clients' industry trends, regulatory landscape, and competitive environment to inform strategic recommendations.
- Design of customised solutions that address the clients' specific needs and objectives, incorporating a range of products and services from the bank's portfolio.
- Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank.
- Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship.
- Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses.
- Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy.
- Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts.
Qualifications
- Ability to travel independently, as the role involves spending significant time with clients in rural locations.
- Proven ability to build and maintain trusted, long‑term client relationships.
- Considerable understanding and knowledge of the agriculture sector and its unique challenges.
- Confident, self‑motivated, and driven mindset, with the ability to work independently while contributing effectively as part of a regional team.
Highly Valued Skills
- Proven experience in confidently preparing, hosting, and facilitating events for both new and existing clients.
- Excellent networking skills, with the ability to build and maintain effective relationships with key stakeholders such as rural agents, accountants and solicitors.
- Up‑to‑date knowledge of current government policies affecting the agriculture sector and an understanding of their impact on the market.
- Background in finance or banking, with experience in managing client accounts.
- Demonstrable lending experience, ideally within an agricultural industry.