Business Manager, Head of Markets COO UK

Standard Chartered; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A multinational banking and financial services company seeks a Business Manager to drive local execution of its global Markets strategy in London. This role involves managing non-financial risks and leading a high-performing team. The ideal candidate has a strong understanding of financial markets, excellent communication skills, and a minimum of 8 years of relevant experience. Competitive salary and flexible working options are offered.

Benefits

Core bank funding for retirement savings

Medical and life insurance

Flexible working options

Proactive wellbeing support

Continuous learning culture

Qualifications

• Strong knowledge of financial markets products and business risk management.
• Strong people management and leadership skills.
• Experience in managing complex projects.

Responsibilities

• Execute the global Markets strategy locally.
• Manage local non-financial risks and ensure regulatory compliance.
• Lead and build a high-performing in-country Markets COO team.

Skills

Strong knowledge of financial markets products

People management

Excellent communication

Problem-solving

Analytical skills

Project management

Education

Bachelor's degree or postgraduate qualification in Economics, Business Administration, Finance or related field

8+ years of experience in a Markets, Middle office, Operations, or Risk and Control environment

Tools

MS Word

Excel

PowerPoint

Job description

Overview

We’re looking for an outcome and solutions driven Business Manager to lead the support our Markets business in the UK. Based in London, you will support the delivery of our global strategy locally, manage local non financial risks and change management, including regulatory. If you're a connector, a critical thinker, and someone who thrives in dynamic environments — this could be your next big move.

Key Responsibilities

• Execute the global Markets strategy locally.
• Stay updated on local regulations to assess impact and manage business changes.
• Support dealing room management: capacity, continuity, access, SLAs, licensing.
• Promote cost discipline and seek cost reduction.

Processes

• Connect global and local, sharing best practices.
• Seek process simplification and re-engineering to improve efficiency.

Risk Management

• Manage local non-financial risks and design / implement controls where required;
• Ensure regulatory compliance.
• Oversee 2nd line reviews, audits, and regulatory inspections.

Supervision

• Support Markets Head in the supervising the Markets dealing floor.
• Ensure staff follow internal and external procedures.

Governance

• Support the Market head to fulfil local governance requirements.

People

• Lead and build a high performing in-country Markets COO team.

Skills and Qualifications

Skills

• Strong knowledge of financial markets products, and business risk management.
• Strong people management / leadership skills.
• Excellent communicator with problem solving mindset.
• Comfortable working in ambiguity and make informed decisions under pressure.
• Excellent analytical and presentation skills.
• Proven ability to manage complex projects and cross-functional initiatives.

Qualifications

• Bachelor\'s degree or postgraduate qualification in Economics, Business Administration, Finance or related field
• 8+ years of experience in a Markets, Middle office, Operations, or Risk and Control environment.
• Proficiency in MS Word, Excel, and PowerPoint
• Fluent in English

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.