Business Development Operations Lead

Raytheon Technologies; City of Westminster; Hybrid; GBP 55,000 - 70,000; Full time

Job summary

A leading defence and aerospace technology firm in the UK is seeking a Business Development Operations Lead to manage daily operations and customer relations. The role involves overseeing CRM tools, tracking opportunities, and driving performance through effective action plans. Ideal candidates will have strong management skills, a business-related degree, and some experience in Business Development. This position offers hybrid working in Harlow or London and requires UK Security Check (SC) clearance.

Qualifications

• Strong written and verbal communication skills are required.
• Proven management skills to work with minimal supervision.
• Experience in Business Development or a related area is beneficial.

Responsibilities

• Manage day-to-day Business Development operations.
• Track and oversee customer engagement opportunities.
• Collate Business Development management data and KPIs.
• Drive BD action plans and monitor performance outputs.
• Oversee the CRM tool and align UK pursuits with US.
• Coordinate functional AOP and budgeting processes.

Skills

Written and verbal communication

Management skills

Business Development experience

Education

Business-related degree

Job description

Job Title: Business Development Operations Lead

Function: Requirements & Capability

Location: Harlow or London (Hybrid working with 2-4 days a week on site, split between these two sites)

Travel: As required

Clearance Required: SC

Raytheon UK

At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence.

Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world.

About the role

Reporting to the UK Executive Director R&C Business Development you will run day to day operations for Business Development. This will include:

• Managing the UK element of RTX's CRM (ERPM) ensuring Customer and pipeline Opportunity is up to date and accurate and aligned with Raytheon US. Work with US ERPM Manager to ensure alignment of US into UK pursuits
• Customer relationship manager: track and oversee RUK’s engagements with customers to ensure we are maximizing customer engagement opportunities. Implement and manage the UK CRM Tool
• MoD DCO Opportunities management; Daily review all MoD and UK frameworks for new opportunities and ensure appropriate BD teams are briefed
• Collate all BD management data, KPIs etc and work with teams to drive performance
• Drive forward BD action plans and outputs
• Lead R&C Monthly Review Board (MRB) and inputs into the RUK Operations Board
• Management of Raytheon International R&C MRB input
• Management of Raytheon R&C MRB input
• Coordination of R&C Annual Operations Plan (AOP) and Long Range Plan inputs
• Coordination of the Functions AOP and budgeting process (in collaboration with Finance Business Partner)
• Management and reporting of Functional overhead budget (in collaboration with Finance Business Partner)
• Approval of BD Functional spending/invoices etc
• BD involvement in Events, collating briefing packs and customer messaging.
• Global Trade – Manage the interface between GT and R&C to ensure all Opportunities and Bids have appropriate US and UK licences in places
• R&C Lead for Teaming Approvals process. Manage the Teaming approval process for RUK Bids
• R&C Lead for International Representatives and Consultants. Manage RUK Reps/Cons onboarding, performance and payments
• Arrange approvals gates, manage output and coordinate pan business and with US
• Support R&C Executive Director in the management of the R&C function

What you bring

• Crisp written and verbal communication; you simplify, decide, and move.
• Strong management skills and an ability to work with minimal supervision
• Some experience in Business Development or associated area

Nice to have

• Defence Domain knowledge
• Security & compliance
• You should be eligible for UK Security Check (SC) clearance and comfortable operating within MOD/Authority governance, including appropriate handling of commercial and technical artefacts.

Term & logistics

• Graduate with a business-related degree and some experience in Business Development, strategy or Sales.