Business Development Manager - IT Managed Service Provider - Harlow, Essex

Ackerman Pierce Education; Harlow; On-site; GBP 60,000 - 80,000; Full time

Job summary

An IT Managed Service Provider based in Harlow, Essex, is seeking a Business Development Manager. The role involves leading sales functions, managing inbound enquiries, and generating new business opportunities across Harlow and beyond. The ideal candidate should have experience in IT sales, possess confidence in communication, and be self-motivated. The company offers a competitive salary, uncapped commission, and the opportunity to shape the sales function in a supportive team environment.

Benefits

Competitive salary plus commission

Mentorship from experienced directors

Career progression opportunities

Qualifications

• Previous experience in IT sales or MSP environments preferred.
• Familiarity with IT support, cloud services, or cybersecurity is a plus.
• Self-motivated individual capable of independent lead generation.

Responsibilities

• Lead and develop the sales function alongside company directors.
• Manage and convert inbound enquiries into opportunities.
• Proactively generate new business leads.

Skills

IT sales experience

Technical knowledge of IT support

Confident communication skills

Lead generation

Organisational skills

Job description

Business Development Manager - IT Managed Service Provider

Location: Harlow, Essex

About Us

We are a new and fast-growing and ambitious IT Managed Service Provider based in Harlow, Essex. We deliver reliable, forward-thinking IT support and solutions to businesses across Harlow, Hertfordshire, and London. As we continue to scale, we are looking for a driven Business Development Manager to help lead our growth and play a key role in shaping our future.

The Opportunity

This is a hands‑on role for someone who thrives in a growing organisation and wants to have a genuine impact. You’ll work closely with the directors to lead the sales function, manage inbound enquiries, and proactively generate new business opportunities. We’re looking for someone with a strong commercial mindset, great communication skills, and ideally some technical understanding of IT services, MSP operations, or cloud technologies.

Key Responsibilities

• Lead and develop the sales function alongside company directors
• Manage and convert inbound enquiries into active opportunities
• Proactively generate your own leads through outreach, networking, and relationship building
• Build and maintain a strong pipeline of prospects across Harlow, Hertfordshire, and London
• Prepare and deliver proposals, presentations, and quotes
• Work with technical teams to ensure accurate scoping and handover of new clients
• Represent the business at events, trade shows, and networking groups
• Contribute to sales strategy, marketing input, and growth planning

About You

• Previous experience in IT sales, MSP environments, or technology business development (ideal but not essential)
• Some technical knowledge or familiarity with IT support, cloud services, or cybersecurity
• Confident communicator able to build trust with clients
• Self‑motivated with the ability to generate leads independently
• Organised, proactive, and driven by targets and results
• Able to thrive in a small, fast‑moving, growing business

What We Offer

• Competitive salary plus uncapped commission structure
• Opportunity to build and shape the sales function
• Direct support and mentorship from experienced directors
• Career progression as the business scales
• Friendly, supportive team culture
• Real autonomy and the chance to make the role your own

How to Apply

If you’re ambitious, commercially minded, and excited by the idea of joining a growing MSP, we’d love to hear from you.