Business Development Manager

ISS Facilities Services; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company is seeking a Business Development Manager to drive growth across sectors such as Government and Healthcare. The role involves developing sales strategies and managing opportunities from initiation to conversion. Strong candidates will have proven business development experience and excellent communication skills. This position supports hybrid working, with essential travel across the UK, combining both independent work and team collaboration. Join a passionate team focused on making a difference in the workplace.

Qualifications

• Proven experience in business development within the Facilities Management sector.
• Strong track record of winning new business.
• Ability to work independently and collaboratively.

Responsibilities

• Support the delivery of top-line sales targets.
• Own the end-to-end sales process for opportunities.
• Identify and execute strategic sales initiatives.

Skills

Business development

Sales strategy execution

Communication skills

Interpersonal empathy

Job description

Business Development Manager - GHE

Location: London, E14 9SH
Contract: Commercial
Hours of work: 40
Contract Type: Permanent

Overview

We are seeking a results‑driven Business Development Manager to join our wider sales team. This role is pivotal in supporting the delivery of top‑line sales targets and driving growth across key sectors including Government, Healthcare, and Education. You will work collaboratively with the team on multiple opportunities while taking ownership of your own pipeline of smaller opportunities, leading them through to successful conversion.

Job Description

This position offers a hybrid working arrangement with regular travel across the UK, so flexibility and a full UK driving licence are essential. If you have proven experience in business development within the Facilities Management sector and a strong track record of winning new business through innovative solutions, we would love to hear from you.

Key Responsibilities

• Support the delivery of top‑line sales targets in line with commercial objectives.
• Assist in developing and executing the sales strategy aligned with the country’s overall commercial plan.
• Define key markets, geographies, and targets in collaboration with the sector commercial team.
• Own the end‑to‑end sales process for assigned opportunities, ensuring successful conversion.
• Implement ISS’s commercial processes and tools effectively across all activities.
• Identify and execute strategic sales initiatives to position ISS as the preferred partner.
• Contribute to key sales processes and prioritise customer engagement activities.
• Direct, develop, and motivate subject matter experts and support teams to enhance the sales process.
• Act as a role model for CRM culture and best practices.

Professional and Personal Competencies/Qualifications

• Proven experience in business development within the Facilities Management sector, ideally across Government, Healthcare, or Education.
• Strong track record of delivering growth and improving profitability.
• Ability to work independently and collaboratively within a wider team.
• Demonstrated success in converting business and solutioning bids through creative, customer‑focused approaches.
• Excellent communication skills, high work capacity, and strong interpersonal empathy.
• Full UK driving licence (essential for travel).

The Company

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]