Business Development Manager

Clarity Pharma Limited; Essex; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading pharmaceutical wholesaler is expanding its team and seeking a Business Development Manager. Responsibilities include developing new business via phone, managing customer accounts, and resolving queries. The ideal candidate should have a proven sales record and strong communication skills. The role offers a clear commission structure and opportunities to grow within an exciting company culture.

Benefits

Clear commission structure

Company socials

Birthday club

Qualifications

• Strong commercial awareness and commitment to reach targets.
• Excellent verbal and written communication skills.
• Proactive and able to work on own initiative.

Responsibilities

• Gain and develop new business via phone.
• Maintain and grow accounts with existing customers.
• Resolve customer queries professionally and timely.

Skills

Telesales experience

Sales record

Commercial awareness

Strong computer skills

Verbal and written communication

Administrative skills

Organizational skills

Pro-active attitude

Attention to detail

Teamwork

Job description

Clarity Pharma Ltd is a leading Pharmaceutical Wholesaler and Third Party Logistics Service Provider. We offer a suite of bespoke end-to-end services combined with offering a portfolio of over 2,500 medicines to the Primary Healthcare market.

Founded since 1999, we have had huge success over the years, winning numerous awards including the 'Alantra Pharma Fast 50' award for two years running.

We are expanding our Commercial Retail team and have the opportunity for a Business Development Manager to join our team.

Role and Responsibilities:

• To gain and develop new business (selling directly over the phone)
• To have responsibility for a database of existing and target customers
• To pro-actively contact existing customers to maintain and grow the business with their accounts
• To assist in resolving all customer queries, including complaints when required
• To ensure all customer enquiries are managed in a professional and timely manner
• To collaborate with various departments to seek further product information to resolve queries
• To develop a good working knowledge of the product range and industry to engage with the customer and provide an efficient front-line service
• To complete order processing
• To generate and calculate tenders for accounts
• To generate and communicate frequent offers to our target customers
• To work to Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction and performance
• To complete the monthly targets set
• To follow procedures for each task and process/request including logging, processing and progress chasing enquiries
• To complete various department administration as required by the business

Person Specification:

• Previous Telesales experience - Preferred but not required
• A proven sales record, with commitment to reach targets and deadlines
• Strong commercial awareness, sound judgement and competent in making business decisions
• Strong computer skills with excellent verbal & written communication skills
• Good administrative and organisational skills
• Pro-active, hard working with a positive can-do attitude
• Can work on your own initiative as well as in team
• Confident and innovative approach to work
• Attention to detail and high levels of accuracy in your work

Benefits:

• Clear commission structure / Incentives
• Company socials
• Birthday club
• To be part of an exciting & growing company with a great team
• Monday – Friday, hours either 8:30 - 5:30 (1 hour lunch) or 9:00 - 5:30 (30 minute lunch)

If you are interested in the role, please apply now