Business Development Manager

Willis Global Ltd; Burnley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A specialist aviation maintenance organization is seeking an experienced Business Development Manager based in Lancashire. The role involves developing market opportunities, managing customer relationships, and achieving performance indicators. With a focus on the aero engine MRO industry, candidates should have strong communication skills and a bachelor's degree in a related field. Regular travel is required for customer visits and trade shows. The company offers a full-time contract with various benefits to support work-life balance.

Benefits

Business performance related bonus

Access to mental health support

Career development opportunities

Enhanced Holiday Entitlement based on length of service

Qualifications

• Experience in PT6 and RR250 aero engine MRO sector preferred.
• A minimum of 5 years of direct sales/customer service experience.
• A minimum of 3 years of business development/management experience.

Responsibilities

• Support the management team in operational plans and objectives.
• Develop new market opportunities and manage customer relationships.
• Coordinate with Customer Services for cost estimates and project profitability.
• Achieve and manage relevant Key Performance Indicators (KPIs).

Skills

Good verbal and written communication

Strong business management skills

Strong relationship builder

Effective presentation skills

Education

Bachelor's degree in a related field (preferably in Engineering or Business)

Job description

Our client, a specialist Part 145 aviation organisation, delivering high-quality, cost-effective maintenance, repair, and overhaul (MRO) services, along with a comprehensive Total Support framework for PT6 Engine Operators worldwide, is seeking an experienced Business Development Manager, based in Lancashire, with regular travel required.

On Offer

• Full-time-permanent position. Working hours: Monday-Friday 37.5 hours per week.
• A company culture that promotes work life balance
• Access to mental health support
• Business performance related bonus
• Career development opportunities
• Commitment to continued learning and development
• Perkbox - includes monthly treats and discounts from selected restaurants, cinemas, shops etc
• Long Service Awards
• Enhanced Holiday Entitlement based on length of service

Our purpose is to expand the customer base by increasing customer awareness of the company and its products, maintain profitability and productive growth in accordance with a Strategic Business Plan, and build and consolidate strong relationships with prospective and existing customers.

Key Responsibilities

• Support the General Manager and wider management team to establish, implement and manage short, medium and long-term operational plans and objectives.
• Responsible for development of new market opportunities through new customer market research, contact, project planning, budgeting, structured marketing communications, project implementation and cost management for defined market segments.
• Target market and customer segments to maximise the use of the client's resources and capabilities to optimize revenue and profit growth.
• Maintain close customer relationships and act as the main point of contact for potential and existing customers, investigating, resolving and managing a wide variety of complex projects that carry long-term commercial implications.
• Address new customer requirements and expectations in a timely manner, ensuring that appropriate responses and solutions are provided to meet those customer requirements.
• Coordinate with Customer Services Department for the review of cost estimates, including the identification and introduction of new opportunities to enhance current project or specific customer profitability.
• Establish and manage overseas Agents and Partners, defining areas of responsibility, assignment of objectives and reviewing Agents and Partners’ performance.
• Achieve relevant Key Performance Indicators (KPIs) and make recommendations for the necessary courses of action to achieve optimum results.

Essential Criteria

• Good verbal and written communication.
• Must be available for overseas travel to visit customers and attend trade shows as and when required.
• Bachelor's degree in a related field (preferably in Engineering or Business) or equivalent combination of education and experience.
• Strong knowledge of the aero engine MRO industry.

Desirable Experience

• Experience in the PT6 and RR250 aero engine MRO sector preferred but not essential.
• Minimum of 5 years of direct sales/customer service experience.
• Minimum of 3 years of business development/management experience.

Other Skills / Abilities

• Strong business management skills.
• Strong relationship builder with an ability to identify and develop strong operational relationships both internally and externally.
• Can communicate clearly and effectively, both orally and in writing.
• Effectively present information and respond to questions from groups of managers, clients, customers.
• Prepare detailed and accurate business reports and correspondence for both internal and external recipients.