Business Development Executive - Care Homes

Mandeville; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in Manchester is seeking a Telesales / Appointment Setter to help promote eye care services to care home managers across the UK. The ideal candidate will excel in phone-based outreach, have telesales experience, and a desire to support vulnerable individuals. This full-time role offers training, competitive salary, and a supportive environment without weekend shifts.

Benefits

Free training on eye care and staff support

Performance-related bonuses

Friendly team environment

Qualifications

• Prior experience in telesales or appointment setting is preferred.
• Ability to build rapport and communicate effectively over the phone.
• Understanding of the care sector and service compliance is a bonus.

Responsibilities

• Make outbound calls to care home managers and schedule appointments.
• Present eye care services clearly and follow up on leads.
• Input call data accurately into the CRM system.

Skills

Telephone communication skills

Lead generation

Organisational skills

IT/CRM proficiency

Job description

Overview

Telesales / Appointment Setter - Care Sector
Location: Denton, Manchester
Hours: Monday-Friday, Full-Time

About the Role

Do you have a talent for phone-based outreach and a passion for helping the vulnerable? We are looking for an Appointment Setter to contact care home managers across the UK, build relationships, and arrange meetings for our Business Development Manager (via face to face or Teams). You\'ll be promoting services that bring free NHS funded eye care support into care homes, as well as training, signage, reports, and other tools designed to improve residents\' wellbeing and meet regulatory requirements (CQC compliance etc.).

Key Responsibilities

• Make outbound calls to care home managers, directors or owners
• Present our range of eye care and vision support services clearly and professionally
• Schedule appointments (in person or virtual) for further discussions with the Business Development Manager
• Gather information about the care homes\' current situation, needs and challenges
• Input call/lead data accurately into our CRM system
• Follow up on leads, track progress and contribute to achieving targets

What We Offer

• A meaningful role helping improve vision care for care home residents
• Free training on eye care, dementia signage, staff training tools and more - so you can speak confidently about the full suite of our services
• Competitive base salary + performance related bonuses
• Friendly, supportive team environment
• Monday to Friday hours - no weekends required

Candidate Profile

• Prior experience in telesales, lead generation, or appointment setting (B2B is a plus)
• Excellent telephone communication skills; ability to build rapport quickly
• Strong listener, able to understand the needs of care home managers and adapt your pitch accordingly
• Target driven, organised, and self motivated
• Comfortable using IT/CRM tools; basic skills are sufficient if you\'re keen to learn
• Understanding of or interest in the care sector and service compliance (e.g. CQC) would be a bonus

Why This Role Matters

You\'ll be representing a service that delivers free, NHS funded eye tests, personalised eyecare reports, training, signage, staff support and aftercare for care homes. Your work helps ensure residents get the vision support they need, and that care homes meet compliance standards, reduce burdens on staff, and improve quality of life for vulnerable people.

Interested? Please forward your CV and apply! (url removed)

Mandeville is acting as an Employment Agency in relation to this vacancy