Business Change Analyst

Gloucestershire County Council; Old Woking; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A local government organization in Old Woking seeks an experienced Business Analyst to facilitate the education case management transformation programme. This role requires collaboration with IT and business teams to ensure effective integration of new digital processes. Key responsibilities include defining business changes, monitoring readiness, and engaging stakeholders. A flexible working environment is offered, along with various employee benefits.

Benefits

Flexible and agile working opportunities

25.5 days annual leave rising to 30.5 days after 5 years

Local Government Pension Scheme (LGPS)

Qualifications

• Experience as a business analyst in a project or programme environment.
• Proven record of influencing stakeholders at all levels.
• Ability to manage multiple areas of focus simultaneously.

Responsibilities

• Define and enable business change within the transformation programme.
• Act as the conduit between IT teams and the business.
• Create the business readiness plan for integration.

Skills

Influencing stakeholders

Articulating ideas to non-technical stakeholders

Effective collaboration

Job description

Overview

Are you an experienced Business Analyst who is passionate about digital innovation, creative use of technology and making a difference? Do you want to join a team dedicated to ensuring that Gloucestershire County Council utilises technology in the best way possible?

About the Team & Role

You will be joining the Digital Innovation team, part of the Digital & ICT service who deliver and support technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT projects management office, technical specialists, developers and the business communications/engagement team. We work alongside our colleagues in IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will be reporting into the Programme Manager.

As Business Change Analyst you will play a critical role in defining and enabling business change. Acting as the conduit between our IT teams and the business, you will understand the functional business needs and how these relate to the business' overall objectives. You will create the business readiness plan, taking into consideration IT deployment, data migration, capability deployment (training and engagement activities) and any business activities required to integrate new digital processes into the business as usual environment. You will outline the key business engagement messages that need to be communicated throughout the project. You will monitor and report progress on business readiness targets, business engagement activity, training design and deployment activities.

Responsibilities

• Define and enable business change within the education case management transformation programme.
• Act as conduit between IT teams and the business; understand functional business needs and relate them to overall objectives.
• Create the business readiness plan considering IT deployment, data migration, capability deployment (training and engagement activities) and integration into business as usual.
• Outline key business engagement messages to communicate throughout the project.
• Monitor and report progress on business readiness targets, engagement activity, and training design and deployment.

Qualifications & Experience

• Experience as a business analyst in a project or programme environment with a proven record of influencing stakeholders at all levels.
• Ability to clearly articulate ideas, concepts and technical details to non-technical stakeholders.
• Effective collaboration with team members and other departments, and the ability to adjust to new challenges quickly, sometimes managing multiple areas of focus simultaneously.

Our Commitment & Environment

We strive to be an employer of choice, attracting and retaining excellent people to serve Gloucestershire's diverse communities. We offer an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a customer facing role must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of remote and office working.

Benefits

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• An option to purchase 10 days of additional leave per year
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) with free, confidential counselling and advice 24/7
• In-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme
• Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)
• Links to employee networks such as Prism (LGBT+) and the Young Employees Network