Business AnalystNew

West Coast Partnership Development; Birmingham; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading railway company in Birmingham is seeking a passionate Business Analyst to drive meaningful change and uncover insights. You will assess business change requirements, analyze their impact, and support solutions that benefit customers. Strong analytical, communication, and IT skills are essential. This role offers excellent benefits, including free travel on Avanti West Coast and a pension scheme.

Benefits

Final salary pension

Free travel on Avanti West Coast

Privilege Travel card 75% off fares

30 days holiday increasing with service

10 free journeys on other First Group Train Operators

Qualifications

• Experience in business analysis or a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder engagement abilities.
• A good understanding of IT systems and architectures.

Responsibilities

• Partner with teams to identify areas for improvement.
• Create and review requirements and specifications.
• Conduct data analysis of complex systems.
• Support technical innovation and evaluate supplier solutions.
• Ensure projects are delivered on time and within budget.

Skills

Analytical skills

Problem-solving skills

Communication

Stakeholder engagement

IT systems knowledge

Collaborative mindset

Job description

We’re looking for a Business Analyst who’s passionate about driving meaningful change, uncovering insights, and helping shape the future of rail travel. If you thrive on solving complex problems and working with diverse teams, this could be your next great move. As a Business Analyst, you’ll play a key role in understanding and analysing business change requirements, assessing their impact, and helping deliver solutions that make a real difference to our customers and colleagues.

Your Responsibilities

• Partnering with teams to identify areas for improvement and define the scope of change
• Building strong relationships with Project Managers to support successful delivery
• Creating and reviewing requirements, specifications, and business processes
• Conducting logical and physical data analysis of complex systems
• Developing functional and system design specifications
• Designing and executing test plans and scripts, including resource planning
• Supporting technical innovation and bringing stakeholders on the journey
• Evaluating supplier solutions and recommending strategic fits
• Leading unit and user acceptance testing
• Ensuring projects are delivered on time, within budget, and aligned with business goals
• Understanding how legacy and web-based systems interface
• Championing creative thinking and pushing boundaries to improve customer experience

Ideally, You’ll Have

• Experience in business analysis or a similar role
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder engagement abilities
• A good understanding of IT systems, architectures, and integration
• Experience implementing IT solutions into existing landscapes
• A collaborative mindset and a passion for innovation

Click here for more information on the role

As well as working with a fantastic team you will also receive

• Final salary pension
• Free travel on Avanti West Coast for you/spouse/partner/dependents
• Privilege Travel card (75% off other train operators fares for leisure travel)
• 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
• 10 free journeys on other First Group Train Operators

At Avanti West Coast, we value the differences that make each of us outstanding. Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability, and sexual orientation. Everyone who joins Avanti West Coast becomes part of our close-knit team. We’re committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are encouraged, recognised, accepted, and put to good use.

Our Values

Passionate - We foster a culture where everyone is driven by our mission and are dedicated to achieving it together.

Committed - We are committed to safety, reliability and delivering the very best for our customers, our colleagues, stakeholders, and the industry.

Integrity - We believe in taking responsibility for our reactions and decisions to ensure we do the right thing even when it is difficult to do and hold others accountable for doing the same.

Ambitious - We strive to be the best and are curious to new ways of working within our business and the wider industry.

Authentic - We are genuine, caring and grounded individuals that operate and communicate with openness, trust and clarity.

Equal Opportunity Statement

West Midlands, England, United Kingdom