Business Analyst - Systems & Process Optimization

Insignis Talent; Portsmouth; On-site; GBP 50,000; Full time

Job summary

A transportation service company in Portsmouth is seeking a skilled Business Analyst to streamline operations and enhance system efficiency. The successful candidate will analyze business processes, run workshops, and collaborate with both technical and non-technical teams. This hands-on position will have a significant impact on daily operations by translating business needs into clear requirements and supporting implementation across various systems. A degree or equivalent experience in a relevant field is preferred.

Qualifications

• Experience working in operational environments.
• Ability to communicate effectively with technical and non-technical teams.
• Experience in improving business processes and system change.

Responsibilities

• Understand current working practices across operational and support teams.
• Map processes, data flows, and system usage.
• Run structured stakeholder meetings and workshops.
• Translate business needs into clear functional and system requirements.
• Support changes across various systems including ERP and CRM.
• Work with development teams through delivery and implementation.
• Help teams adopt new systems and ways of working.

Skills

Operational analysis

Clear communication

Business process improvement

Workshop facilitation

Education

Degree level education or equivalent experience

Job description

A transportation service company in Portsmouth is seeking a skilled Business Analyst to streamline operations and enhance system efficiency. The successful candidate will analyze business processes, run workshops, and collaborate with both technical and non-technical teams. This hands-on position will have a significant impact on daily operations by translating business needs into clear requirements and supporting implementation across various systems. A degree or equivalent experience in a relevant field is preferred.