Business Analyst - Product (1)

Northumbrian Water; North East; Hybrid; GBP 49,000 - 59,000; Full time

Job summary

A leading water utility provider in the UK is searching for a skilled Business Analyst to join their Information Services Product Management Team. In this role, you will support the development of technology roadmaps, manage stakeholder relationships, and identify business improvement opportunities. Candidates should have proven experience in complex product requirements and excellent communication skills. This position offers remote flexibility with some presence in Durham.

Benefits

Generous holiday entitlement

Company pension scheme

Free access to local attractions

Discount scheme

Wellbeing support

Development opportunities

Qualifications

• Proven experience in defining requirements for complex products.
• Ability to manage workloads and self-motivate.
• Experience working with internal/external customers and suppliers.

Responsibilities

• Work closely with the Product Manager to develop technology roadmaps.
• Identify and support business change initiatives.
• Collaborate with stakeholders to spot opportunities for improvement.

Skills

Business Analyst experience

Stakeholder management

Agile methodology

Waterfall methodology

Excellent communication skills

Self-motivation

Job description

About the role

Job Title - Business Analyst (1)

Full Time

Permanent

Salary - up to £58,600

Location - Flexible with some presence in Pity Me, Durham

We are excited to offer two fantastic opportunities to join our Information Services Product Management Team as a Business Analyst either within the Governance, Risk and Compliance Product Team or the Corporate Product Team.

In this role, you'll work closely with the Product Manager to support the development of technology roadmaps that are critical to a range of business areas, including Scientific Services, Health and Safety, Business Continuity, Strategic Asset Planning and Corporate functions.

You will collaborate with our business stakeholders to identify, develop and support business change initiatives, validating and communicating the associated benefits. You will also play a key role in spotting opportunities for improvement, understanding the technologies within our IS strategy, and helping implement solutions that enhance productivity and streamline processes.

You will be expected to be a key player within the continuous improvement culture we have in our Product Team and work with your colleagues, the BA Community of Practice, and the wider organisation to embed improvements to our working practices.

Additionally, the role may involve supporting the creation of tender documentation and evaluating supplier responses.

You will also be required to comply with Companywide and IS Quality, Environmental and Health and Safety Policies and Procedures.

About you

We are looking for a highly motivated individual who can take ownership of business opportunities.

You will have proven Business Analyst experience in defining requirements for complex products (in both Agile and Waterfall delivery) in a fast-paced environment. You will have experience of working with both internal/external customers and external suppliers.

You will have an extensive proven record of stakeholder management to senior management level and be able to understand complex technical concepts and present them in simple terms to non-technical colleagues using your excellent communication skills.

You must have the ability to self-manage workloads and be self-motivated to acquire new skills via both structured and self-learning.

You will be required to actively listen to others to understand their thoughts, feelings and needs. You will be curious about others' perspectives and circumstances, always showing respect to build strong relationships with key stakeholders.

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we're committed to having a diverse community represented across our business.

We're aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply.

NWG at a glance

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come. We provide reliable and affordable water and wastewater services for our customers. We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business. Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

• Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning 'Living Well' wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel - through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support - access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development - a range of development opportunities, support through an interest free qualification loan and we’ll even pay for relevant professional body subscriptions.

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water. We are proud to serve our customers and we’re committed to delivering great service, putting our customers at the heart of everything we do.

Our values

Results Driven — We take responsibility for achieving excellent business results. Ethical — We are open and honest and meet our commitments with a responsible approach to the environment and our communities. Customer Focused — We aim to exceed the expectations of our internal and external customers. Innovative — We continuously strive for innovative and better ways to deliver our business. One Team — We work together consistently, promoting cooperation, to achieve our corporate objectives.