Business Analyst

Children's Social Care, Wokingham; Remote; GBP 40,000 - 46,000; Full time

Job summary

A local government council in Wokingham is looking for a Business Analyst to spearhead process innovation and efficiency improvements. This full-time role comes with a fixed-term contract and embraces a digital-first approach. Candidates should possess strong stakeholder engagement skills, experience in change management, and a knack for data analysis. Benefits include generous annual leave and flexible working options. The position provides an opportunity to make a significant impact within the community.

Benefits

Generous Annual Leave

Local Government Pension Scheme

Flexible working options

Free onsite gym

Learning & Development Opportunities

Employee Assistance Programme

Qualifications

• Ability to influence stakeholders at all levels.
• Experience in local government or similar environment.
• Familiar with transformational government efficiencies.

Responsibilities

• Lead process redesign to enhance productivity.
• Champion the digital-first approach for service improvement.
• Facilitate workshops with stakeholders to drive change.
• Produce documentation like workflow diagrams.

Skills

Stakeholder engagement

Process mapping

Data analysis

Change management

Technical knowledge

Education

Business Analyst Qualification or equivalent

Job description

Employer: Wokingham Borough Council

Salary: £40,778 - £45,092 Per Annum, Plus Benefits

Location: Wokingham Borough Council, Remote

Contract: Contract

Working Pattern: Full Time

Hours: 37 hours per week.

DBS Check: No

Closing Date: 11/01/2026 at 23:00

Reference: 713314 and 713315

We have an exciting opportunity for a Business Analyst to join our Business Change Team here at Wokingham Borough Council, on a full‑time, 12‑Month Fixed Term Contract.

Join our proactive Business Change team as a Business Analyst, where you’ll play a pivotal role in driving productivity and efficiency across the Council. We’re looking for someone who is passionate about technology and process innovation, with a digital‑first mindset and a strong focus on automation and AI. This is not a digital business analyst role, but rather an opportunity to lead transformational change through process redesign, stakeholder engagement, and the adoption of smart solutions.

Staff Benefits

• ⭐ Generous Annual Leave – 30 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays
• ⭐ Local Government Pension Scheme
• ⭐ Flexible Working – Opportunities to work remotely and onsite
• ⭐ GP Helpline – Available 7 days a week
• ⭐ Employee Assistance Programme – Including a 24/7 Your Care Helpline
• ⭐ Free Eye Tests and Flu Vaccines
• ⭐ Free Onsite Gym – Located at Shute End Offices, Wokingham
• ⭐ Local & Lifestyle Discounts – Save on shopping, entertainment, dining out & more
• ⭐ Move through Menopause Course
• ⭐ Sports & Social Group Activities – Including running, football, cricket & more
• ⭐ Learning & Development Opportunities
• ⭐ Employee Networks
• ⭐ And more!

Key Responsibilities

• Lead process redesign initiatives to streamline operations and deliver measurable productivity gains, with a focus on automation and AI.
• Champion a digital‑first approach to service improvement, identifying opportunities to leverage technology for better outcomes.
• Facilitate workshops with stakeholders and Subject Matter Experts (SMEs), building consensus and driving change.
• Use data and insight to identify and deliver efficiencies, creating scoping documents and analysing service performance.
• Support the Council’s design principles: prevention and reduction of demand, customer/community enabling, improved access to services, and earliest possible resolution of enquiries.
• Collaborate with Finance and Change leads to deliver savings and innovation through process redesign.
• Produce clear documentation for redesigned processes, including workflow diagrams, case studies, and user stories.

Candidate Requirements

• Business Analyst Qualification or ability to demonstrate equivalent knowledge, skills and aptitude.
• Passionate about technology and its potential to transform business processes.
• Proven ability to lead and influence stakeholders at all levels, driving engagement and adoption.
• Experience in process mapping, redesign, and change management, ideally within local government or a similar environment.
• Skilled in analysing data and translating insights into actionable recommendations.
• Able to produce business requirement documentation, including workflow diagrams and user stories.
• Knowledge of transformational government and efficiency agendas.

Our Area

Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises a vibrant historical market town, attractive villages, and miles of beautiful countryside. We’re home to a range of high performing schools, international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.

If you’re excited by the prospect of leading change through process innovation, automation, and stakeholder engagement, we’d love to hear from you. Click the link below and Apply Today!

Alternatively, to arrange an informal discussion about the role, contact Becky Weeks, Change & Redesign Lead via [e-mail] (Strictly no agencies).

Interview & Application Details

Closing date: Sunday 11th January 2026 at 11pm

Interview date: W/C 12th January 2026

When your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK. Successful candidates must present proof upon receiving a job offer. All offers are conditional and subject to satisfactory completion of pre‑employment checks. We reserve the right to close the advert early if suitable candidates are identified.

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment.

Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.

Wokingham is an equal opportunities employer.

How to apply

Please apply online via the link provided. We do not accept CVs submitted without a fully completed online application form.