Business Analyst

Iceland Foods; Wales; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent retail company in the United Kingdom is looking for a passionate Business Analyst to join their team. This permanent position involves facilitating and documenting business requirements, working with IT teams, and managing key projects. Ideal candidates will excel in agile environments and have strong communication skills. The role also includes supporting current systems to exceed Service Level Agreements. Employees enjoy various perks such as discounts, holiday benefits, and onsite facilities.

Benefits

15% discount in stores

30% discount at Club Individual Restaurants

33 days holiday (including bank holidays)

Free onsite parking

Onsite electric car charging ports

Subsidised staff restaurant and Costa Coffee

Christmas vouchers

Refer a Friend Scheme

Christmas Savings scheme

Discounted dry cleaning

Long service awards

Qualifications

• Experience of working in an agile environment and managing a product backlog.
• Knowledge of Microsoft Azure DevOps would be an advantage.
• Excellent communication and coordinating skills to gather and challenge requirements.
• Experience in a fast-paced retailer/supply chain environment would be an advantage.
• Capability to analyze business problems and create system solution requirements.
• Skill in organizing resources and establishing priorities.
• Strong communication and relationship management skills are a must.

Responsibilities

• Facilitate, coordinate, and document detailed business requirements.
• Work with IT development teams to ascertain feasibility.
• Assist in the development of new solutions to meet business change requirements.
• Manage key IT projects from inception to completion.
• Support existing systems to exceed Service Level Agreements.

Skills

Experience in an agile environment

Knowledge of Microsoft Azure DevOps

Excellent communication and coordinating skills

Experience in a retail supply chain environment

Analysis capability with business users and IT

Organising resources and establishing priorities

Strong communication and relationship management

Job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Business Analyst to join our growing business on a permanent basis.

In this role, you can expect:

• To facilitate, coordinate and document detailed business requirements regarding the business change agenda (project or work package).
• To work directly with the relevant IT development team or cross functionally as appropriate to articulate and ascertain the feasibility of the business change and mediate cross functionally regarding potential solutions.
• To aide in the development of new solutions to meet business change requirements.
• To assist internal customers in the management and development of their business processes to create efficiency and value.
• To assist in the management of key IT projects, work packages from their inception to ensuring they are completed:

1. to the agreed timescales and milestone plan
2. with the desired deliverables of the appropriate quality
3. achieving the appropriate benefits schedule
4. report writing: this will incorporate writing the business terms of reference, writing the business requirements documentation – in readiness for the developers to commence coding, project highlight reporting etc.
5. testing: to assist as and when required
6. Working with the Service Delivery team regarding service transition

• To support the Squad in both the maintenance and support of existing systems to meet (or exceed) Service Level Agreements (SLAs)

You should apply if you have:

• Experience of working in an agile environment and the management of a product backlog
• Knowledges of Microsoft Azure DevOps would be an advantage
• Excellent communication and coordinating skills will ability to gather and challenge requirements
• Experience of a fast-paced retailer, supply chain or similar environment would be an advantage
• Analysis capability to work with business users and IT development teams to turn business problems into system solution requirement
• Skill in organising resources and establishing priorities
• Strong communication and relationship management skills are a must

What to expect from us:

• 15% discount in Iceland stores
• 30% discount at Club Individual Restaurants
• 33 days holiday (including bank holidays)
• Free onsite parking
• Onsite electric car charging ports
• Subsidised staff restaurant and Costa Coffee
• Christmas vouchers
• Refer a Friend Scheme
• Christmas Savings scheme
• Discounted dry cleaning
• Long service awards