Business Analyst

Informed Recruitment; North East; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an experienced Business Analyst to lead business solutions for a social enterprise in North East England. You'll drive operational efficiencies and lead all facets of large business change programmes, from stakeholder engagement to business process improvement. The role is hybrid, offering a competitive salary along with a generous benefits package including a bonus scheme and flexible working arrangements. Ideal candidates will have solid experience and relevant certifications.

Benefits

Bonus scheme

Generous employer pension

Flexible working

Life/health insurance

Professional development

Qualifications

• Demonstrable commercial experience as a Business Analyst.
• Experience of capturing user stories.
• Knowledge of change management tools.

Responsibilities

• Drive business goals ensuring they are understood and documented.
• Stakeholder engagement and requirement gathering.
• Translate business requirements into functional specifications.

Skills

Stakeholder engagement

Business process mapping

Requirement elicitation

User acceptance testing

SWOT analysis

Pestle analysis

Education

BCS Foundation certification

Tools

Power BI

Power Platform

Job description

Are you an experienced Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement.

The purpose of the role will be to play a pivotal part in all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes. Your day‑to‑day responsibilities will include driving the business goals ensuring that they are understood and documented; completing robust analysis in line with the overall delivery plan; stakeholder engagement & analysis; requirement gathering ensuring robust elicitation & validation; translating business requirements into functional & technical specifications by engaging with internal & external stakeholders; improving existing business processes; artefact production; solution support; user acceptance testing, and change impact assessments among other responsibilities.

Must Have

• Demonstrable commercial experience of effectively working independently as a Business Analyst.
• Stakeholder engagement and requirement elicitation.
• Experience of business process mapping and capturing user stories.
• Experienced in overseeing UAT sessions, ensuring alignment between requirements and test scenarios.
• Experience of a variety of analysis techniques such as SWOT, Pestle, MoSCoW, etc.
• A base of formal Business Analysis certification such as BCS Foundation, or evidence of working towards BCS/ISEB Diploma (or similar level of accreditation).

Nice to Have

• Power BI / Power Platform
• Knowledge/experience of change management or continuous improvement methodologies, tools, and techniques.
• Business case development
• Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects.
• Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc.

As an individual you will have excellent problem‑solving skills and attention to detail, be a self‑starter, driven, and comfortable with taking responsibility for change and delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal‑orientated. The role is offered on an initial 18‑month fixed‑term salaried contract with scope to run and, alongside a competitive salary, you will receive a generous benefits package that includes a bonus scheme, generous employer pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role will be hybrid based, with up to 2/3 days spent in the office in the North East on a weekly basis. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.

Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is "Legitimate Interests". You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.