Business Analyst

Eden Scott; Glasgow; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading independent law firm in Glasgow is seeking an experienced Business Analyst to join them on a permanent basis. This role offers the opportunity to shape the future of business-critical systems through a significant case management system consolidation project. Candidates should have at least 3 years of relevant experience with strong business process modelling skills and excellent communication abilities. The position includes a competitive salary and benefits package.

Benefits

Competitive salary

Training and development opportunities

Qualifications

• At least 3 years of experience as a Business Analyst.
• Ability to work across various business areas.
• Strong communication with technical and non-technical stakeholders.

Responsibilities

• Contribute to the analysis and design of a case management system.
• Make a tangible impact on the operation of the organization.

Skills

Business process modelling

Requirements gathering techniques

Communication skills

Analytical skills

Problem-solving skills

Education

Business Analysis certification

Tools

Case management systems

AI tools

CRM systems

Job description

Overview

Business Analyst – Glasgow (Hybrid - 2/3 days in office)

Our client, a leading independent law firm with a strong reputation for excellence and innovation, is looking for an experienced Business Analyst to join them on a permanent basis. This is a fantastic opportunity to shape the future of business-critical systems by contributing to the analysis and design of a significant case management system consolidation project. The organisation is ready to embrace and harness the power of this new technology and the efficiencies it can offer right across the business.

As part of the delivery of a landmark project, the successful BA will have the opportunity to make a tangible impact on the operation of one of Scotland's most recognisable businesses.

Requirements

• Proven experience as a Business Analyst with at least 3 years of relevant experience.
• Demonstrated ability to work across a variety business areas.
• Strong understanding of business process modelling and requirements gathering techniques.
• Excellent communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.
• Exceptional analytical, problem-solving, documentation, and presentation skills.

Highly desirable

• Experience as a Business Analyst within legal, professional services, or regulated environments.
• Familiarity with case management systems or similar workflow platforms.
• Knowledge of agile project delivery methodologies.
• Experience with AI tools, CRM systems, or records management platforms.
• Understanding of legal operations or law firm structures.
• Business Analysis certification.

The client offers a competitive salary and benefits package including excellent training and development opportunities. For full details and to apply please send your CV.