Business Analyst

Fuelius; England; On-site; GBP 45,000 - 60,000; Full time

Job summary

A digital transformation consultancy in the United Kingdom is looking for an experienced Business Analyst. This full-time position involves translating complex business needs into actionable requirements and collaborating with senior stakeholders. Responsibilities include leading workshops, mapping business processes, and writing user stories. The ideal candidate will have over 4 years of experience and a strong background in business process mapping, as well as proficiency with tools like Lucidchart and Visio. Competitive salary and opportunities for growth are offered.

Qualifications

• 4+ years’ experience as a Business Analyst in consultancy or professional services.
• Proven ability to lead workshops with senior stakeholders.
• Strong background in business process mapping and requirements gathering.

Responsibilities

• Lead discovery workshops with senior stakeholders.
• Map and design business processes.
• Gather and validate business requirements.

Skills

Workshop facilitation

Business process mapping

Requirements gathering

Communication

Commercial awareness

Process mapping tools

Tools

Lucidchart

Miro

Visio

Job description

Business Analyst

Fuelius is a digital transformation consultancy and Elite HubSpot Partner, trusted by mid‑market and enterprise businesses to lead complex CRM change programmes across the UK. We specialise in helping organisations replace legacy CRM platforms and fragmented tech stacks with scalable, connected systems. Our focus is on delivering commercial outcomes through operational clarity, RevOps strategy, and business process optimisation.

The Role

This is a permanent, full‑time position for an experienced Business Analyst who thrives on translating business complexity into clear, actionable requirements. You will work directly with senior stakeholders across our client base—from scale‑ups to FTSE 250 companies—leading discovery workshops, mapping business processes, and defining the blueprint for their commercial transformation. In this consultative role you will be the bridge between what clients need and what our technical teams deliver. You own the post‑sale discovery process, ensuring every project starts with crystal‑clear requirements and stakeholder alignment. While you won’t be hands‑on with system configuration, your process maps and user stories will directly shape how our delivery teams architect and build solutions.

Key Responsibilities

• Lead discovery workshops with C‑suite executives, department heads, and operational stakeholders
• Map current‑state business processes and design future‑state operating models
• Gather, document, and validate business requirements across complex transformation programmes
• Write detailed user stories and acceptance criteria for delivery teams
• Facilitate stakeholder alignment sessions and manage conflicting priorities
• Create clear process documentation, stakeholder maps, and requirements specifications
• Support pre‑sales scoping on larger deals where business process complexity drives project scope
• Champion best practice in change management and business process design

Requirements

• 4+ years’ experience as a Business Analyst, ideally within consultancy or professional services
• Proven ability to lead workshops and facilitate sessions with senior stakeholders
• Strong background in business process mapping and requirements gathering
• Experience working on transformation projects—CRM, ERP, or operational systems
• Confident presenting to and challenging C‑level executives when needed
• Excellent written communication with experience creating clear, detailed documentation
• Commercial awareness and understanding of how process change drives business outcomes
• Proficiency with process mapping tools (Lucidchart, Miro, Visio)
• Background in B2B environments, with understanding of sales, marketing, and customer‑success processes preferred

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