Business Analyst

Corndel; City Of London; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A leading training provider in the UK seeks a Business Analyst to bridge business needs and technical solutions. The role involves stakeholder engagement, process assessment, and data analysis to drive business success. Ideal candidates have proven experience in business analysis within a hybrid work model, displaying strong analytical and communication skills. The salary ranges from £50,000 to £55,000, with a flexible work environment promoting continuous improvement and innovation.

Benefits

Pension

Unlimited leave

Flexible working

Qualifications

• Proven experience as a Business Analyst across multiple systems.
• Expertise in business analysis tools and methodologies.
• Successful experience using business improvement techniques.

Responsibilities

• Collaborate with stakeholders to understand business objectives.
• Analyze existing business processes to identify inefficiencies.
• Translate business needs into detailed technical requirements.
• Design and implement effective solutions across various systems.

Skills

Analytical skills

Communication skills

Agile methodology

Requirements gathering

Data analysis

Education

Certifications in business improvement and analysis

Tools

Python

R

Power BI

Job description

Role: Business Analyst

Team: IT

Package: Pension, Unlimited leave, Flexible working

Location: Hybrid with occasional travel to our Head Office in London.

Salary: £50,000 - £55,000

About Corndel

At Corndel, we are redefining professional learning for the modern workplace. As the UK’s leading provider of leadership, data, and AI training, our mission is simple: to deliver brilliant training that transforms careers and drives organisational success. We believe that learning should be practical, personalised, and impactful—helping individuals and businesses thrive in a rapidly changing world.

Our approach combines award-winning coaching, cutting‑edge digital delivery, and world‑class academic insight. Every programme is designed to blend technical capability with essential human skills, ensuring learners can apply knowledge immediately to create measurable results.

We are proud to partner with Imperial College London, one of the world’s most prestigious universities, and to be supported by Microsoft. Corndel works with many of the UK’s leading employers, including FTSE 100 companies and public sector organisations, delivering programmes that are fully funded through the Apprenticeship Levy.

Role Overview

As a Business Analyst at Corndel, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will work closely with stakeholders to assess and improve processes, utilise data analysis to identify problems and opportunities, and develop comprehensive requirements that drive business success.

To do this successfully, you will have extensive skills in problem definition and requirements elicitation allowing you to get to root cause and need, to break the requirements down, and prioritise effectively.

You will work closely with technical, project, and operational teams to design and implement solutions which span multiple technologies including learner management systems, CRM, automations, AI, and data integrations to name a few.

To be successful, you will need to have a deep understanding of the full range of platforms and solutions and take a technology‑agnostic approach when defining requirements. We’re on the journey towards Agile working, so you will be comfortable in using the framework and a subject matter expert in the business to support others in adoption.

Your Responsibilities

• Stakeholder Engagement: Collaborate with internal and external stakeholders to understand business objectives, gather requirements, and ensure alignment with organisational goals.
• Process Assessment: Analyse existing business processes to identify inefficiencies, bottlenecks, and areas for improvement. Develop process maps and documentation to support process re‑engineering initiatives.
• Facilitation: Facilitate stakeholder sessions to draw out detailed requirements, user stories, and acceptance criteria. Ensure that all voices are heard and that the outputs are clear and actionable.
• Data Analysis: Utilise data analysis techniques to define problems, uncover opportunities, and support data‑driven decision‑making. Present findings in a clear and actionable manner.
• Requirements Development: Translate business needs into detailed technical and non‑technical requirements, ensuring that solutions meet stakeholder expectations and align with strategic objectives.
• Solution Design: Work with cross‑functional teams, including developers and project managers, to design and implement effective solutions spanning multiple systems that address identified business problems and opportunities.
• Documentation: Create and maintain comprehensive documentation, including business requirements documents, functional specifications, user stories, and process flows.
• Testing and Validation: Assist in the development and execution of test plans to ensure that solutions meet requirements and deliver the expected outcomes. Facilitate user acceptance testing (UAT) and gather feedback for iterative improvements.
• Continuous Improvement: Promote a culture of continuous improvement by identifying and implementing best practices, staying abreast of industry trends, and proactively seeking opportunities for innovation.

What we look for

• Proven experience as a Business Analyst, building requirements and solutions which span multiple systems and processes.
• Proficiency in business analysis tools and methodologies, such as process modelling, requirements gathering, and data visualisation.
• Has a good understanding of and has successfully used business improvement techniques such as Lean Six Sigma.
• Expert in using Agile to manage the development process, and capable of supporting the transition from non‑Agile working.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• Experience in facilitating stakeholder sessions to gather detailed requirements, user stories, and acceptance criteria.
• Great at pulling together threads across multiple issues to see the big picture and bringing stakeholders along on the journey.
• Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.
• Familiarity with data analysis tools (e.g., Python, R, Power BI) and software development life cycle methodologies.
• Detail‑oriented with strong organisational skills and the ability to manage multiple projects simultaneously.
• Certifications in business improvement and analysis (e.g., CBAP, CCBA, Lean Six Sigma) or academic qualifications in a related discipline are a plus.

Why join Corndel?

• We're committed to having a fully inclusive, welcoming and safe culture and always striving to improve.
• We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over your role.
• We're a leader in our field, with quality and excellence at the heart of what we do.

As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.

As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer.

If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience.

Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre‑employment checks on the successful candidate, including DBS Disclosure.