Business Analyst

Trades Workforce Solutions; Cardiff; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading workforce solutions provider is seeking an experienced Business Analyst to support development within a global SaaS platform. The ideal candidate will analyze product requirements, collaborate with teams in a lean, agile environment, and contribute to product outcomes. Strong experience in software products within FinTech or Financial Services and excellent communication skills are essential. This role offers competitive salary, benefits, and opportunities for career progression within an innovative culture.

Benefits

Competitive salary and benefits

Clear career progression

Collaborative and innovative culture

Access to modern tools and technologies

Qualifications

• Strong experience as a Business Analyst in a software product environment (FinTech or Financial Services).
• Hands-on experience working in lean agile teams (Scrum, Kanban or hybrid).
• Product-first mindset focused on outcomes over outputs.

Responsibilities

• Analyze and document product requirements aligned to the product vision and roadmap.
• Translate product needs into clear specifications, process flows, and use cases.
• Support Product Owners with user stories, acceptance criteria, and prioritization.

Skills

Business Analysis

Agile methodologies

Communication skills

Data analysis

Job description

Business Analyst / FinTech / SaaS / BA / Financial Services / Cardiff / Hybrid / Permanent

Vivo Talent are looking for an experienced Business Analyst to join our clients team and support the development of lending products within a global SaaS platform. This is a product-led role, ideal for someone who can balance customer needs, commercial priorities and long-term product strategy.

You’ll work in a lean, agile environment, partnering closely with other departments to ensure they’re solving the right problems and delivering real customer and business value.

What you’ll do

• Analyze and document product requirements aligned to the product vision and roadmap
• Translate product needs into clear specifications, process flows and use cases
• Support Product Owners with user stories, acceptance criteria and prioritisation
• Contribute to continuous product discovery using customer insight, data and experimentation
• Identify dependencies across the full credit lifecycle (origination to collections)
• Collaborate day-to-day with engineering, design and QA in an agile setup
• Embed regulatory, security and risk considerations into all requirements

What we’re looking for

• Strong experience as a Business Analyst in a software product environment (FinTech or Financial Services)
• Hands‑on experience working in lean agile teams (Scrum, Kanban or hybrid)
• Product‑first mindset with a focus on outcomes over outputs
• Confident communicator who can challenge feature requests constructively
• Data‑driven and analytical, with good judgement on when qualitative insight is needed

What we offer

• Competitive salary and benefits
• Clear career progression and development opportunities
• A collaborative, inclusive and innovative culture
• Access to modern tools and technologies