Business Analyst

Bristol City Council; Bristol; Hybrid; GBP 40,000 - 52,000; Full time

Job summary

A local government body in Bristol seeks an experienced Business Analyst to drive transformation projects impacting community services. You will lead business analysis, collaborating with project managers and stakeholders to define project goals and improve processes. Essential skills include analytical ability and familiarity with methodologies like Agile. Enjoy a hybrid working model and a supportive team environment while making a meaningful contribution to the city's future.

Benefits

Flexible working arrangements

Local Government Pension scheme

Generous annual leave allowance

Qualifications

• Proven experience in a Business Analyst role within a change environment.
• Familiarity with methodologies such as Lean, Agile, and Waterfall.
• Strong facilitation and communication skills.
• Analytical and problem-solving skills with a proactive mindset.
• Confidence in process design and redesign.

Responsibilities

• Collaborating with Project Managers to define project goals.
• Leading business analysis activities including process mapping.
• Conducting research and benchmarking with other organizations.
• Supporting business case development through option evaluation.
• Producing clear documentation including process maps and specifications.

Skills

Business Analysis

Process mapping

Stakeholder engagement

Analytical skills

Communication skills

Problem-solving

Tools

Microsoft Teams

Office 365

Job description

Full Time, Permanent

Are you an experienced Business Analyst ready to apply your skills in a meaningful and impactful way?

The PPP Service supports Bristol City Council in delivering strategic priorities through transformation, change, and capital construction projects. Our work spans the entire organisation, offering a diverse and rewarding environment where your contributions will help shape services that matter.

You’ll of delivery professionals, working within the Change & Transformation Portfolio to support projects that improve outcomes for communities.

What You’ll Be Doing:

• Collaborating with Project Managers and Subject Matter Experts to define and deliver project goals.
• Leading business analysis activities including process mapping, identifying pain points, developing future-state processes, and gathering user requirements.
• Conducting research and benchmarking with other organisations to inform best practice.
• Supporting business case development through option evaluation and impact analysis.
• Producing clear documentation including ‘as-is’ and ‘to-be’ process maps, use cases, and specifications.
• Communicating insights and recommendations effectively to stakeholders.
• Supporting the adoption of redesigned processes and continuous improvement within service areas.

What We’re Looking For:

• Proven experience in a Business Analyst (or equivalent) role within a change environment.
• Familiarity with methodologies such as Lean, Agile, and Waterfall, and the ability to apply them to deliver measurable benefits.
• Strong facilitation and communication skills, with the ability to engage stakeholders at all levels.
• Analytical and problem-solving skills with a proactive mindset.
• Confidence in process design and redesign, and in translating complex information into actionable insights.
• Ability to work independently and collaboratively, managing priorities and delivering high-quality outputs.
• Comfortable working in a hybrid environment and using tools like Microsoft Teams and Office 365.

This is a fast-paced role where your expertise will help drive real change. You’ll be supported by a knowledgeable team and have the opportunity to grow your skills while delivering impactful outcomes across the organisation.

The role is hybrid, with flexibility to work from home. However, please note that your contractual place of work will be City Hall, Bristol, and you may be required to attend in person up to five days a week depending on service needs.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification. On occasion we may receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so please demonstrate how you meet this in your application.

We’re a Disability Confident employer

We value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

Enquiries about the role should be directed to our Senior Business Analyst

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.