Business Analyst

Gerrard White; Brentwood; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment firm in the UK is seeking a Business Analyst to join their Portfolio and Programme Management team. In this pivotal role, you will drive transformation initiatives in the insurance sector by translating complex challenges into actionable solutions. Responsibilities include managing requirements, supporting the design of business models, and contributing to change management efforts. The ideal candidate will have proven insurance experience, strong communication skills, and a relevant degree.

Benefits

Competitive salary and benefits package

Exposure to senior leadership

Collaborative team environment

Qualifications

• Proven experience as a Business Analyst within insurance.
• Strong expertise in Target Operating Model design and implementation.
• Skilled in business process mapping and re-engineering.

Responsibilities

• Elicit, document, and manage business requirements.
• Conduct gap analysis to compare current state processes.
• Support the design and implementation of the TOM.

Skills

Business process mapping

Target Operating Model design

Communication skills

Agile methodologies

Gap analysis

Education

Degree in Business, Finance, IT or related field

Tools

BPMN

UML

Job description

Business Analyst – Business Transformation (Insurance)

Brentwood, Essex (Hybrid) | Full-time

We’re looking for aBusiness Analystto join our Portfolio and Programme Management team and play a pivotal role in shaping transformation across our organisation. You’ll work at the heart of change partnering with senior leaders, delivery teams, and external stakeholders to design and deliver solutions that truly move the needle.

Why this role matters

As a Business Analyst, you’ll be driving business transformation initiatives translating complex challenges into clear, actionable solutions. From defining requirements and mapping processes, to supporting the delivery of ourTarget Operating Model (TOM), your work will directly contribute to the strategic direction of the business.

What you’ll be doing

• Elicit, document, and manage business, functional, and non-functional requirements.
• Conduct gap analysis to compare current state processes with TOM objectives.
• Support the design and implementation of TOM, including business capabilities and process flows.
• Develop business cases, feasibility studies, and impact assessments to inform decision-making.
• Contribute to change management activities, including training, communications, and business readiness.
• Track KPIs and success measures to evaluate TOM effectiveness.
• Ensure compliance with regulatory and industry standards across insurance operations.
• Manage stakeholder communication, ensuring risks, blockers and progress are clear and actionable.

What we’re looking for

• Proven experience as a Business Analyst within insurance (general, life, specialty, or reinsurance).
• Strong expertise in Target Operating Model design and implementation.
• Skilled in business process mapping, re‑engineering, and optimisation.
• Knowledge of insurance products, distribution, claims and policy administration.
• Proficiency with analysis methodologies and tools (BPMN, UML, Agile, Waterfall).
• Excellent communication skills, with the ability to engage from operational teams through to executives.
• Relevant qualifications (IIBA, BCS, Lean Six Sigma) are a plus.

Who you are

A strategic thinker with a pragmatic, delivery-focused approach.

Comfortable working in complex, regulated environments.

Collaborative, adaptable, and resilient under pressure.

Detail-driven, with strong documentation and presentation skills.

Qualifications

Degree in Business, Finance, IT or related field (or equivalent experience).

Certified in Business Analysis

What we offer

• The chance to work on high-impact transformation initiatives that shape the future of our business.
• Exposure to senior leadership and decision‑making forums.
• A collaborative and supportive team environment.
• Competitive salary and benefits package.