Business Administrator, Commercial and Sales. Luckyn Lane Campus

South Essex College of Further & Higher Education; Basildon; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational institution in Basildon is seeking a Business Administrator for its Commercial and Sales team. The role involves managing client bookings, supporting marketing efforts, and ensuring a seamless client experience. Ideal candidates have proven experience in business administration and strong communication skills. This full-time position offers extensive benefits including 30 days of holiday and professional development opportunities.

Benefits

30 days holiday plus Bank holidays

Pension - LGPS

Continued Professional Development

Free Parking (subject to obtaining a parking permit)

Free Breakfast (Term Time only)

Various other benefits (e.g., free eye tests, flu jabs, cycle to work schemes)

Qualifications

• Proven experience in business administration and excellent organisational skills.
• Strong verbal and written communication abilities with a focus on customer service.
• Competence in time management and attention to detail.
• Professional, approachable demeanour with the ability to work independently or in a team.

Responsibilities

• Ensure a seamless experience for clients, from booking to post-course completion.
• Manage bookings, process payments, and maintain accurate CRM records.
• Support marketing efforts for training courses and attend events as needed.
• Collaborate on administrative tasks to meet client expectations.
• Communicate professionally with clients, providing information and resolving queries.
• Monitor course outcomes and ensure timely registration and certification.
• Research and propose innovative ideas to boost sales and awareness of courses.

Skills

Business administration experience

Excellent organisational skills

Strong communication abilities

Customer service focus

Time management

Attention to detail

Education

Business administration qualification

Job description

Overview

Join Our Team as a Business Administrator - Commercial and Sales at South Essex College. We are seeking a motivated, organised, customer-focused professional to support the growth of our commercial course offerings, apprenticeships, and client base within the Business Development team. Location: Luckyn Lane, Basildon. Hours: Full-time, 37 hours/week (Monday-Friday).

Responsibilities

• Ensure a seamless experience for clients, from booking to post-course completion.
• Manage bookings, process payments, and maintain accurate CRM records.
• Support marketing efforts for training courses and attend events as needed.
• Collaborate with the Head of the Adult College on administrative tasks to meet client expectations.
• Communicate professionally with clients, providing information and resolving queries.
• Monitor course outcomes and ensure timely registration and certification.
• Research and propose innovative ideas to boost sales and awareness of our courses.

Qualifications and Requirements

• Proven experience in business administration and excellent organisational skills.
• Strong verbal and written communication abilities with a focus on customer service.
• Competence in time management and attention to detail.
• A business administration qualification (desirable but not essential).
• Professional, approachable demeanour with the ability to work both independently and as part of a team.

Benefits

• Holiday - 30 days holiday plus Bank holidays
• College closure days
• Pension - LGPS
• Continued Professional Development
• Wellbeing Support
• Free Parking (subject to obtaining a parking permit)
• Free Breakfast (Term Time only)
• Various other benefits (e.g., free eye tests, flu jabs, cycle to work schemes, RAC discounts)

Application and Additional Information

If you're ready to take on a pivotal role in supporting the growth of South Essex College's commercial and apprenticeship programs, we'd love to hear from you. The College reserves the right to fill this vacancy ahead of the closing date if a suitable candidate is found. ONLY APPLICATIONS MADE VIA OUR COLLEGE E-RECRUIT WEBSITE WILL BE CONSIDERED.

We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest. For questions about the role, please contact the college via the AoC Jobs platform.