Business administrator

Clover Health and Homecare; Almondsbury; On-site; GBP 20,000 - 28,000; Full time

Job summary

A Bristol-based care services provider is seeking an organized individual to join their team in a dynamic office role. You will support both clinical and non-clinical teams, handling various administrative tasks while gaining valuable real-world skills in healthcare. The ideal candidate will require a Level 3 Diploma in Business Administration and have strong communication, IT, and organizational skills. Join us at an exciting time, where no two days are the same!

Qualifications

• Level 3 Diploma in Business Administration (Administrator Level 3 apprenticeship).
• Functional Skills lessons for Level 2 Maths and English for those not yet achieved.
• GCSE: English (grade 4+), Maths (grade 4+).

Responsibilities

• Update care records and maintain accurate data.
• Assist with invoicing, payroll, and office supplies.
• Support HR tasks like recruitment and staff engagement.
• Handle calls and enquiries, ensuring smooth office operations.
• Help with marketing and social media tasks.
• Manage confidential information in compliance with procedures.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Number skills

Team working

Initiative

Education

Level 3 Diploma in Business Administration

GCSE: English (grade 4+)

GCSE: Maths (grade 4+)

Job description

You'll help keep the business organised and efficient across areas like finance, HR, data quality, and care administration. What you'll do:

Responsibilities

• Update care records and maintain accurate data.
• Assist with invoicing, payroll, and office supplies.
• Support HR tasks like recruitment and staff engagement.
• Handle calls, enquiries, and keep the office running smoothly.
• Help with marketing, social media, and award applications.
• Use multiple IT packages and systems relevant to the organisation (e.g. MS Office). Write letters or emails, create proposals, perform financial processes, record and analyse data. Choose the most appropriate IT solution, update and review databases, record information, and produce data analysis.
• Produce accurate records and documents including emails, letters, files, payments, reports, and proposals. Make recommendations for improvements and present solutions to management. Draft correspondence, write reports and review others' work. Maintain records and files; handle confidential information in compliance with procedures. Coach others in required processes.
• Exercise proactivity and good judgement. Make effective decisions based on sound reasoning, deal with challenges maturely, and seek advice when appropriate.
• Build and maintain positive relationships within the team and across the organisation; influence and challenge appropriately; become a role model, developing coaching skills.
• Demonstrate good communication skills face‑to‑face, on the telephone, in writing, or on digital platforms. Use appropriate channels to communicate effectively; demonstrate agility and confidence.
• Complete tasks to a high standard. Apply expertise; review processes autonomously, make improvement suggestions, and share best practices. Resolve challenging or complex complaints; be a key point of contact.
• Takes responsibility for initiating and completing tasks, managing priorities and time, meeting deadlines, and managing expectations of colleagues at all levels. Suggest improvements to working practice, considering implications beyond the immediate environment. Manage resources, organise meetings and events, take minutes, create action logs, and handle logistics such as travel.
• Use project management principles and tools to scope, plan, monitor and report. Plan resources to deliver projects. Undertake and lead projects as needed.

Qualifications and Skills

• Level 3 Diploma in Business Administration (Administrator Level 3 apprenticeship).
• Functional Skills lessons for Level 2 Maths and English for those not yet achieved.
• GCSE: English (grade 4+), Maths (grade 4+).
• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Team working
• Initiative

Join Clover Health and Homecare in a dynamic office role where no two days are the same! You'll support our clinical and non‑clinical teams, keeping everything running smoothly. From handling admin tasks to learning how a healthcare business works, you'll gain real‑world skills in a supportive environment with experienced mentors. Clover Health and Homecare is a Bristol‑based provider of domiciliary care and supported living services, led by a qualified nurse and an experienced senior care team with over 60 years of combined expertise in health and social care.