Business Administration Apprentice Level 3

Tilbury Douglas; Exeter; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading UK construction company is seeking an Apprentice Business Administrator to support the project team in Exeter. The role combines practical on-the-job training with formal study towards a Level 3 Business Administration qualification. Key responsibilities include providing administrative support, managing documents, and coordinating activities to ensure timely completion of tasks. Candidates should have GCSEs, a strong attention to detail, and good communication skills. The apprenticeship offers a competitive salary and opportunities for career progression.

Benefits

Structured apprenticeship programme

Support and mentoring from experienced professionals

26 days annual leave plus bank holidays

Two days volunteering opportunities per year

Qualifications

• GCSEs, including English and Maths are required.
• Strong attention to detail with a methodical work approach is essential.
• Good written and verbal communication skills are important.

Responsibilities

• Provide administrative support to the project team and Office Manager.
• Draft letters, reports, and documentation using Microsoft Word.
• Assist in managing project drawings and documents within EDMS.

Skills

Organisational skills

Attention to detail

Communication skills

IT proficiency

Proactive approach

Education

GCSEs (or equivalent) including English and Maths

Tools

Microsoft Word

EDMS

Asite

Dalux

Datascope

Job description

Apprentice Business Administrator – Level 3

Start your career where it matters most – building a better future together

Tilbury Douglas is a leading UK building, infrastructure, engineering and fit‑out company. We deliver vital projects across a range of sectors including health, education, water, defence, justice and civic and civil estate. Our schemes improve lives and strengthen communities.

Location

This role will be based in the South‑West region, working within a live project environment and supporting the Office Manager and wider project team.

What you’ll be doing

As a Business Administrator Apprentice, you’ll combine on‑the‑job learning with formal study, developing the practical skills and professional behaviours required to succeed in a business administration role.

You will study towards the Business Administrator Level 3 Apprenticeship with a training provider, building competence across administration, communication, IT systems and organisational support.

With the support of experienced colleagues, you’ll:

• Provide day‑to‑day administrative support to the project team and Office Manager
• Draft letters, reports and standard documentation using Microsoft Word and other systems
• Upload, download, register and manage project drawings and documents within Electronic Document Management Systems (EDMS)
• Maintain accurate document logs and filing systems, ensuring information is current and accessible
• Support meetings by preparing agendas, taking minutes and action notes, and distributing information as required
• Assist in coordinating deadlines, prioritising tasks and ensuring activities are completed on time
• Use project systems such as Asite, Dalux and Datascope to support document control and reporting
• Welcome and assist visitors to the office or site in a professional manner
• Manage stationery and office supplies, ensuring stock levels are maintained
• Support project close‑out activities, including collation and coordination of documentation
• Assist with organising client events, meetings and internal team activities
• Review administrative processes and suggest improvements to ways of working
• Maintain confidentiality and professionalism at all times

Why this role?

This apprenticeship is about more than learning administration tasks – it’s about building strong foundations for your career. You’ll gain hands‑on experience in a fast‑paced project environment, supported by structured training, mentoring and a nationally recognised qualification.

By the end of your apprenticeship, you’ll have the skills and confidence to progress into a Business Administrator or Project Administrator role, with opportunities to develop further within Tilbury Douglas.

What we’re looking for

We’re looking for organised, motivated individuals who enjoy supporting others and want to build a career in business administration within the construction industry. You’ll bring:

• GCSEs (or equivalent) including English and Maths
• A genuine interest in administration, organisation and business support
• Strong attention to detail and a methodical approach to work
• Good written and verbal communication skills
• Confidence using IT systems, or a willingness to learn
• The ability to manage and prioritise tasks in a busy environment
• A proactive, flexible and collaborative approach
• A professional attitude and commitment to confidentiality

Previous office or administration experience is helpful but not essential – we’re looking for potential, not perfection.

What we offer

• A structured apprenticeship programme combining work and formal learning
• Support, mentoring and coaching from experienced professionals
• Competitive apprentice salary with progression as you develop
• 26 days annual leave plus bank holidays
• Two days volunteering opportunities per year
• Experience working on meaningful projects that make a real difference
• An inclusive culture where your contribution is valued and your development is supported

Application & Selection Process

1. Stage 1: Online application window – 9th February – 31st March 2026
   (We reserve the right to close vacancies early if sufficient applications are received.)
2. Stage 2: Shortlisting and invitations to interview
3. Stage 3: Interviews – dates to be confirmed
4. Stage 4: Offers made
5. Stage 5: Security clearance
6. Stage 6: Keeping‑in‑touch activities ahead of joining
7. Stage 7: Start date – May 2026

Why Tilbury Douglas?

We’re more than just a construction company; we’re a community of people working together to deliver projects that matter. We value diversity, innovation and wellbeing, and we’re committed to developing our people at every stage of their careers. We are a Platinum Member of the 5% Club, reflecting our long‑term commitment to earn‑and‑learn opportunities.

Our values guide everything we do

• Everyone has a voice
• Do the right thing
• Take pride in what you do
• Bring better to life

Join us and take your first step towards a rewarding career in business administration.