Business Administration Apprentice – Client Onboarding Team (Sheffield, Fixed-Term)

Harperjames; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A fast-growing law firm in Sheffield is looking for a motivated Operations Apprentice for a 15-month apprenticeship. Responsibilities include providing administrative support, managing client communication, and ensuring accurate completion of client forms. Ideal candidates should have excellent interpersonal skills, strong organisational abilities, and at least five GCSEs, including English and maths. This role offers valuable experience and benefits including private healthcare and gym memberships.

Benefits

33 days holiday including public holidays

Option to buy up to 5 holiday days a year

Private healthcare

Discounted gym memberships

Access to retailer discounts

Qualifications

• Must have excellent interpersonal skills for a fast-paced environment.
• Must have strong organisational skills and attention to detail.
• Must have confident communication skills, liaising with clients.

Responsibilities

• Provide administrative support to business operations and legal teams.
• Maintain records of completed client engagement documents.
• General office management including overseeing pantry and stationery levels.

Skills

Interpersonal skills

Organisational skills

Communication skills

Microsoft 365 experience

Education

Five GCSEs at grades 9 to 4 (A* to C), including English and maths

3 A-levels (or equivalent Level 3 qualifications)

Job description

Overview

We’re Harper James, a fast-growing, full-service commercial law firm with a unique subscription-based model designed for ambitious SMEs. Backed by private equity and home to over 150 people, we’re expanding our business operations/client onboarding team in Sheffield and are excited to offer an opportunity for a motivated Operations Apprentice to join us for a 15-month apprenticeship.

Location: Sheffield S1 4UP – Office based
Working Hours: 37.5 per week (full-time)
Contract Type: 15-month fixed term contract

Role: Apprentice – Operations
Salary: £7.55 to £12.21 per hour (dependent on age and experience)
Start Date: ASAP

Responsibilities

• Providing essential administrative support across the firm, helping our business operations and legal teams. This includes ensuring accurate completion of New Client Forms and active involvement in client communication.
• Maintaining records of completed client engagement documents in our document management systems.
• Providing general administrative support, including filing, data entry and database management.
• Responding to internal and external onboarding enquiries as needed.
• General office management including hot desk/meeting room bookings, monitoring office pantry and stationery levels, and handling post.
• Assisting with planned and ad hoc administrative tasks.

What we are looking for

• Excellent interpersonal skills to adapt to a busy fast-paced office environment.
• Exceptional organisational skills and a detail-oriented approach to day-to-day work.
• Confident and strong communication skills as this role will directly liaise with Clients.
• IT savvy with strong Microsoft 365 experience or ability to learn quickly on the job.
• A proactive approach to work and ability to prioritise and meet strict deadlines.
• Willing to learn and adapt ways of working to improve client experience.
• Must have at least five GCSEs at grades 9 to 4 (A* to C), including English and maths.
• Nice to have 3 A-levels (or equivalent Level 3 qualifications) in any subjects.
• Must have the right to work in the UK.

Our Benefits – What We Can Offer You

• Enrolment on the Business Administrator Level 3 Apprenticeship with full support from our training partner Babington.
• Practical experience in legal admin, business operations and professional standards.
• We focus on your attitude and potential, not just your qualifications – this opportunity is designed to support people starting out in their careers.
• 33 days holiday, including public holidays.
• Option to buy up to 5 holiday days a year.
• Private healthcare.
• Discounted gym memberships, access to retailer discounts, team socials and more!

NO AGENCIES PLEASE!