Building Operations Manager: Service & Sustainability

The Crown Estate; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prestigious property management company in Westminster seeks a Building Manager to ensure operational excellence across one or more properties. This hands-on role requires strong leadership, property management expertise, and a commitment to customer satisfaction. The Building Manager will oversee maintenance, manage teams, and ensure compliance with safety regulations. The position offers a competitive salary, flexible working, and family-friendly policies, promoting a healthy work-life balance.

Benefits

28 days paid holiday

Flexible working options

Family-friendly policies

Private healthcare

Life and critical illness cover

Qualifications

• Strong understanding of property management and building services operations.
• Confident understanding of building systems, maintenance, and compliance requirements.
• Experience in contractor and KPI management.

Responsibilities

• Act as the single point of contact for all matters relating to the building.
• Oversee maintenance and repair tasks including inspections and compliance.
• Manage on-site teams, recruitment, training, and performance reviews.
• Create and manage maintenance budgets and monitor costs.
• Build relationships with owners and service partners.

Skills

Property management

Leadership skills

Interpersonal skills

Negotiation skills

Organizational skills

Communication skills

Customer service

Time management

Sustainability awareness

Experience in compliance reporting

Education

NEBOSH or IOSH certification

IWFM qualification

Relevant trade or professional accreditation

Tools

Microsoft Office 365

CAFM systems

Job description

A prestigious property management company in Westminster seeks a Building Manager to ensure operational excellence across one or more properties. This hands-on role requires strong leadership, property management expertise, and a commitment to customer satisfaction. The Building Manager will oversee maintenance, manage teams, and ensure compliance with safety regulations. The position offers a competitive salary, flexible working, and family-friendly policies, promoting a healthy work-life balance.