Building & Community Coordinator

Pegasus Homes; Bristol; On-site; GBP 27,000; Part time

Job summary

A dynamic housing organization is seeking a Buildings & Community Coordinator in Bristol and Bath. The role involves ensuring health & safety compliance, providing customer service, and organizing community events. Ideal candidates are personable, flexible, and have strong IT skills. The position is 25 hours per week on a rota, offering a competitive salary and various benefits including enhanced annual leave and a pension scheme.

Benefits

Enhanced annual leave

Contributory pension scheme

Life Assurance

Two paid volunteering days

Employee Assistance Programme

Health Cash Plan

Discounted gym membership

Qualifications

• Experience in facilities, property management, or health & safety preferred.
• Proficient with internal systems and reporting tools.
• Comfortable speaking with residents and being intuitive.

Responsibilities

• Provide customer service as the first point of contact for owners and tenants.
• Conduct regular building checks and ensure compliance with health & safety.
• Organize community events and manage emergencies.

Skills

Customer service skills

IT skills

Ability to build relationships

Flexibility

Tools

Google Workspace

Job description

Location: Bristol & Bath

Hours: 25 hours per week on a rota basis, including some weekend work

Package: £18,928 (Full-time equivalent of £26,500 per annum) + enhanced benefits & rewards

Basis: Permanent

About us

We are Pegasus Homes Ltd, a vibrant and dynamic business dedicated to designing, building, and creating high-quality homes focused on independent living for those over 60. Our portfolio includes approximately 1100 homes across 40 communities, featuring beautifully designed developments that foster stunning community living.

Opportunity

We have a great new opportunity for a Buildings & Community Coordinator based at two developments: 'The Vincent' in Bristol and 'Bath Leats' in Bath.

About the role

As Building & Community Coordinator, your focus will be on ensuring compliance with health & safety standards across our developments. Ideally, you will have experience in buildings, property, or facilities management, along with excellent face-to-face customer service skills to build strong relationships with residents.

Your responsibilities will include:

• Providing customer service and being the first point of contact for owners and tenants
• Conducting regular building checks (fire alarm testing, water flushing, emergency light testing)
• Facilitating external contractors
• Ensuring health & safety compliance
• Assisting with the move-in process to ensure a positive experience
• Organising community events and activities
• Managing emergencies calmly and efficiently
• Building lasting relationships with homeowners and their families
• Collaborating with internal teams such as Sales, Development, and Completions

You will be the 'person on the ground', ensuring everything is ready for move-in, maintenance services are effective, records are up to date, and communications are clear.

Building a strong community is central to our offering, so involvement in social event organisation and local knowledge is advantageous.

Additional information

You will work 25 hours per week on a rota, including some weekends, so flexibility is essential. Your contract will be at the development closest to your home, with mileage reimbursement for travel between sites. Please note, there is no guaranteed onsite parking.

About you

We seek an intuitive, personable individual with a flexible, warm approach, capable of building relationships with residents. You should be comfortable talking to people, using your instincts to go the extra mile, and proficient with internal systems and reporting tools. Strong IT skills are essential, with knowledge of Google Workspace being a plus.

Experience in facilities, property management, or health & safety is preferred but not essential. The role is subject to an enhanced DBS check.

Benefits & rewards

We offer benefits supporting your financial, mental, and physical wellbeing, including:

• Enhanced annual leave & holiday buying scheme
• Contributory pension scheme with employer contributions
• Life Assurance
• Two paid volunteering days per year
• Employee Assistance Programme
• Health Cash Plan & Virtual G.P.
• Discounted gym membership
• Company discounts portal
• Refer a friend scheme and internal opportunities

Next steps

We value a human touch in our recruitment process. If your profile matches our requirements, a member of our hiring team will contact you for a telephone screening, followed by an in-person interview and possibly an online assessment. We will keep you updated throughout and are happy to support you with any questions or additional needs.

We encourage applications from all backgrounds to foster a diverse and inclusive workplace. Only applicants eligible to work in the UK should apply.