Brokerage Officer

Hampshire County Council; Winchester; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

A local government authority in Winchester is seeking a Brokerage Officer to support their adult care services. The role involves sourcing care placements, engaging with stakeholders, and applying a person-centred approach to make a difference in vulnerable adults' lives. The position offers hybrid working and opportunities for personal development and career growth.

Benefits

Flexible working arrangements

Employee Assistance Programme

Generous annual leave entitlement

Access to Local Government Pension Scheme

Qualifications

• Proven experience in purchasing, sourcing, or financial management.
• Excellent communication skills to effectively engage with various stakeholders.
• Strong organisational skills and the ability to manage a fast-paced and continuously evolving service.
• Person-centred and a commitment for making a positive impact on the lives of vulnerable adults.

Responsibilities

• Collaborate with operational services providers and service users to identify, source, and establish Care Placement.
• Engage daily with stakeholders including operational teams and clients.
• Use experience in purchasing, sourcing, or financial management to support brokerage processes.
• Enter Financial Provisions onto the Care System for accurate payments.
• Data collection, analysis, and reporting using digital tools.
• Apply a person-centred approach to impact the lives of vulnerable adults.

Skills

Experience in purchasing

Excellent communication skills

Strong organisational skills

Person-centred approach

Job description

Brokerage Officer

Job Reference: HCC622248
Salary Range: £27,780 - £30,564 per annum
Work Location:Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37 (part time hours may be considered)
Contract Type: Permanent
Closing Date: 5 October 2025
Interview Date: 14 - 16 October 2025

The Role:

Join our diverse and dynamic Adults’ Health and Care Brokerage Team as a Brokerage Officer and support our fast-paced and continuously evolving service. Our service is responsible for sourcing and securing Residential & Nursing Care Placements, Domiciliary & Live-in Care Packages, on behalf of our Community & Hospital teams for Older Persons and Physical Disability service users with eligible social care needs.

What you’ll do:

• Collaborate with operational services providers and service users to identify, source, and establish effective Care Placement and Packages for Hampshire County Council clients.
• Engage daily with a wide range of stakeholders including operational teams, acute hospitals, care providers, and clients/representatives.
• Use your previous experience in purchasing, sourcing, or financial management to support the brokerage processes.
• Enter Financial Provisions onto our Care System to ensure accurate payments and billing.
• Data collection, analysis, and reporting, with effective use of digital tools to collate and present data when required.
• Apply your person-centred approach to place real value in customer service and strive to make a real difference in the lives of vulnerable adults.

What we’re looking for:

• Proven experience in purchasing, sourcing, or financial management.
• Excellent communication skills to effectively engage with various stakeholders.
• Strong organisational skills and the ability to manage a fast-paced and continuously evolving service.
• Person-centred and a commitment for making a positive impact on the lives of vulnerable adults.

Take a look at ourCandidate Pack for more information about the Brokerage Officer role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

Benefits

• Be part of a diverse and dynamic team dedicated to making a positive difference in our clients’ lives.
• We offer the opportunity for continued personal development and career growth.
• Engage in meaningful work that is both rewarding and impactful.
• Flexible working arrangements: Hybrid working – home and office based.
• Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other roles you may have experience of may include: Care Services Coordinator, Health and Care Broker, Domiciliary Care Specialist, Community Care Broker, Social Care Procurement Officer, Care Placement Coordinator, Care Placement Officer.

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.