Broker Sales Support

Group 1 Automotive; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive retail group in the UK is seeking a Broker Sales Support professional to manage broker sales opportunities and ensure exceptional customer service. You will take ownership of vehicle deliveries, ensuring specifications meet customer needs while maintaining documentation. Ideal candidates have sales experience in the automotive sector, proficiency with IT systems, and strong organizational skills. Join a committed team that prioritizes growth and outstanding customer experiences.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Dedicated wellbeing support

Paid community service day

Company share purchase plan

Training and development opportunities

Life assurance options

Flexible working options

Qualifications

• Experience in the automotive sector is preferred.
• Must be highly organized with great attention to detail.
• Ability to work efficiently under pressure is essential.

Responsibilities

• Manage and grow broker sales opportunities.
• Ensure delivery of fleet vehicles to customers.
• Check vehicle specifications before delivery.
• Arrange necessary documentation for deliveries.
• Provide quoting support for Broker network.

Skills

Sales experience

Experience with IT systems

Customer service skills

Organizational skills

Attention to detail

Ability to work under pressure

Job description

Broker Sales Support-VolkswagenSwindon

Fun, exciting, rewarding work. Join us for the ride.

As a Broker Sales person you will proactively and professionally, manage and grow broker sales opportunities and profitability through excellent customer service.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry‑leading family‑friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle‑to‑work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day

• Take full ownership of the preparation and onward delivery of the fleet vehicles to our customers.
• Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
• Order delivery Packs and advise customer when the vehicle is enroute to site.
• Book PDI with the Service department
• Ensure that all documentation is in place prior to arranging delivery.
• Quoting support for our Broker network
• To upload finance documents and order forms into fleetbase and complete the relevant compliance checks
• Offer vehicle for delivery on arrival, chase delivery confirmation with the customer, always looking to reduce the length of time that a vehicle is on sit

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Sales experience preferably in the automotive sector
• Experience of using multiple I.T systems
• Experience if interacting with internal/external customers and delivering exceptional customer service
• Highly organised, great attention to detail.
• Able to work under pressure and to tight time schedules.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.