Broker Relationship Manager

American International Group, Inc.; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading global insurance firm is seeking a professional to develop and maintain strategic broker relationships in London. This role involves overseeing performance, enhancing sales opportunities, and collaborating on product initiatives. The ideal candidate has broad insurance knowledge and strong commercial acumen within the UK market. A commitment to in-person collaboration is essential for team success.

Qualifications

• Broad insurance knowledge across P&C and Specialty.
• Strong commercial background and reputation in the UK commercial insurance market.
• Experience of working with Senior Underwriter, Product heads and other senior stakeholders.
• Sales and business development experience.

Responsibilities

• Develop and maintain strategic relationships with brokers.
• Lead development and execution of best practices.
• Use data to drive retention and new business opportunities.
• Create strategic initiatives and projects with Product Leaders.
• Monitor broker performance and sales delivery.

Skills

Insurance knowledge across P&C and Specialty

Sales and business development

Excellent written and verbal communication

Interpersonal skills

Strong commercial background

Education

CII (Chartered Insurance Institute)

Job description

Responsibilities

• Accountable for developing and maintaining strategic relationships for the UK with one of the Global Brokers.
• Design, develop and maintain strategic relationships and create an ease of doing business with AIG. Conduct Quarterly Business Review (QBR) with the Broker to provide governance of the deliverables under the agreements and drive performance.
• Lead the development and execution of best practice with Product Lines and other stakeholders.
• Production Meetings/Salesforce: Lead the overall value of distribution for the designated broker via Production Meetings to drive retention and new business using Salesforce; articulate underwriting appetite and differentiating value proposition (including Multinational & Claims First) to the brokers.
• Engagement: Help connect AIG leadership with key leaders at the broking houses. Broker experience: review broker surveys and agree actions to improve broker experience.
• Data/Analytics: utilises internal data (Salesforce, KPI and iDive) and broker data to drive retention, new business opportunities and performance.
• Pipeline & Growth: ensure leadership and input in the value chain between broker and product (and vice versa) to deliver growth. High visibility in the broking houses to ensure conversion of NB that product would not be able to deliver on their own.
• In conjunction with Client & Broker Leadership, Profit Centres and ELT (where appropriate), develop and implement strategic and operational business plans for designated broker.
• Work with AIG Product Leaders to create co-owned strategic initiatives / projects to deliver increased sales opportunities and support in creation and implementation of new product launches, portfolio and strategic projects.
• Lead identification and design of new opportunities for profitable growth, schemes, facilities, joint broker and client propositions and new product ideas, using internal data systems & maximising use of the broker systems.
• Monitor broker performance and delivery against sales, service plans and specific initiatives. Accelerate progress where opportune and undertake corrective action where required. Ensure all deals and agreements conform to required regulations. Ensure internal and external governance structures in place to identify and escalate key issues.

What you’ll need to succeed

• Broad insurance knowledge across P&C and Specialty.
• Strong commercial background and reputation in the UK commercial insurance market.
• Experience of working with Senior Underwriter, Product heads and other senior stakeholders.
• Excellent written and verbal communication skills and proven interpersonal skills.
• Sales and business development experience.
• CII preferable.

Ready to find new solutions? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.