Breakfast Assistant - 15 hours

Dakota Hospitality Limited (Dakota Hotels); South Queensferry; On-site; GBP 8,000; Part time

Job summary

A leading hospitality brand in South Queensferry is seeking a Breakfast Assistant for a part-time position. The role involves greeting guests, serving breakfast, and providing excellent guest service with an outgoing personality. A minimum of one year of experience in a hospitality setting is preferred, along with effective communication skills. The position offers a flexible working schedule and a positive environment.

Benefits

Special discounts on stays and dining

Free mental health support and counselling

Flexible working options

Meals on duty

Bonuses for referrals and reviews

Qualifications

• At least 1 year of experience in hospitality.
• Previous waiting or coffee shop experience preferred.
• A sociable person who enjoys early morning starts.
• Enthusiastic and positive attitude aligned with our culture.
• Flexible with shift patterns.

Responsibilities

• Greet all guests and serve tea, coffee, and toast.
• Provide table service and take guest orders.
• Maintain knowledge of the breakfast menu.
• Work closely with the Bar and Kitchen teams.

Skills

Effective communication skills

Outgoing personality

Ability to work at pace

Attention to detail

Job description

Overview

Dakota Hotel based in South Queensferry is seeking a morning person with an outgoing personality for the role of Breakfast Assistant. This part-time role is ideal for someone with evening commitments.

Compensation

Earnings are up to £14.30 per hour based on national minimum wage, paid weekly, equating to a minimum guaranteed gross annual salary of £7,440 (inclusive of the anticipated tronc payment) before overtime.

The role carries a permanent contract of a minimum of 15 hours per week, with typical shifts from 6am to 12pm and weekend work required.

Primary role responsibilities

• Greet all guests as they come into the restaurant, offer and serve tea, coffee and toast, and take breakfast orders.
• Carry out the role of a section waiter/waitress, providing table service, taking guest orders, and delivering large trays of food to guest tables.
• Provide the highest levels of guest service, offering personalised dish and beverage recommendations and delivering a memorable dining experience.
• Work closely with the Bar and Kitchen teams to ensure effective communication and smooth operation.
• Maintain knowledge of the current breakfast menu and assist guests with recommendations, including understanding allergens in dishes.

Benefits

In addition to a culture infused with positivity and opportunities for ongoing development, the following benefits are available:

• Special discounts on stays and dining at any Dakota
• Access to our Employee Assistance Program with free private mental health support and counselling, video GP consultations, private prescription services, and vouchers through daily rewards
• Support from in-house Mental Health Champions
• Additional holiday day on the first anniversary of employment
• Family-friendly flexible working options
• Meals on duty and uniforming
• Bonuses for referring a friend and for being mentioned on Trip Advisor
• Accredited, certified compliance training in employment
• Access to external resources via our Learning Management System
• Continuous professional development culture with annual appraisal and personal development planning
• Opportunities for internal and external training, including potential in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

About Dakota Hotels

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasseries and upscale cocktail bars. Our story began with two boutique hotels near Edinburgh in South Queensferry and Glasgow; we have since expanded to prime city centre locations in Glasgow, Leeds, Manchester and Newcastle, with Manchester Airport coming soon and more in the pipeline.

Dakota is synonymous with delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about maintaining high standards and have been recognised in The Caterer’s Top 15 Best Employers in Hospitality for six consecutive years. We have also been featured among The Sunday Times Best Places to Work in the UK and awarded the Spotlight Award for LGBTQIA+ employees and 16-24 year olds.

Recent accolades include The Cateys’ People Team of the Year and award-winning internal training programmes within Dakota Academy that foster continuous development. As a result, over 75% of our leaders have been promoted internally, and a member of our team has won the Acorn Award for the ‘Top 30 under 30’ in the industry for five consecutive years.

Locations: Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle | Manchester Airport (coming soon)

Our facility at Ferrymuir, Queensferry, South Queensferry EH30 9QZ is easily accessible by train (15-minute walk from Dalmeny Train Station) and bus. We also offer complimentary parking for both employees and guests. Dakota Edinburgh is a 130-bedroom boutique hotel with a destination cocktail bar and brasserie-style grill, plus three events spaces.

Applicant requirements

The successful applicant will have or be:

• At least 1 year of experience, ideally in a hospitality environment.
• Previous waiting or coffee shop experience strongly preferred.
• A sociable person who enjoys early morning starts.
• An outgoing personality with effective communication skills.
• Ability to work at pace and be physically active for the duration of the shift.
• Enthusiastic and positive attitude aligned with our culture.
• Task-oriented with pride in their work and attention to detail.
• Flexible with shift patterns and available around the business needs.
• Demonstrated interest in researching our brand and a genuine desire to join the team.

Apply

Please send your up-to-date CV.

For more information on our luxury hotel, visit our Careers page to learn about current opportunities and discover your #DreamRolesAtDakota – we’d love to hear from you!