Brasserie Waiter

Sopwell House; St Albans; On-site; GBP 12,000 - 26,000; Full time

Job summary

A luxurious country house hotel in St Albans is seeking a passionate Waiter to deliver exceptional service to guests in a high-quality dining environment. Responsibilities include welcoming guests, providing menu guidance, and ensuring guest satisfaction. Ideal candidates will have previous experience in a 4 or 5 star hotel, possess strong communication skills, and demonstrate a guest-focused attitude. The position offers competitive rates and a range of perks, including training, meal discounts, and a supportive work environment.

Benefits

Free staff meals

Discounted food and beverage

Discounts on spa treatments

Uniform provided

Training and development opportunities

Qualifications

• Genuine passion for food, beverage, and hospitality.
• Strong communication and organisational skills.
• Ability to work independently and as part of a team.

Responsibilities

• Deliver excellent standards of service to guests.
• Seat guests, offering menus and drinks.
• Deal efficiently with guest queries.

Skills

Passion for food and beverage

Previous experience in a 4 or 5 star hotel

Communication and organisational skills

Guest-focused attitude

Flexibility to work varying shifts

Job description

About the Position

1 Full‑Time Position (40 hours) – Salary up to £25,792 per annum plus service charge.

Plus, casual positions (zero‑hour contracts)

• 21 years and older: £12.21 per hour
• 18 to 20 years old: £10.50 per hour
• 16 to 17 years old: £8.00 per hour

Please note shifts range between 06:00 am and 23:30 pm, and weekend availability is required.

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family‑owned Georgian country house hotel offering timeless elegance and modern comfort. We’re proud to be a place where exceptional service is delivered with warmth, pride and purpose. We’re currently looking for a passionate Waiter to join our dedicated Brasserie team.

Your role in our family

• Deliver excellent standards of service in a friendly and professional manner to our guests.
• Proactively welcoming and greeting all guests and visitors.
• Seat guests, offering them menus, drinks and providing explanations of the menu when required.
• Deal efficiently and courteously with all guest queries.
• Excellent knowledge of restaurant food and wine menus to be able to offer guidance and make recommendations.
• So much more!

What would make you the perfect fit?

• Genuine passion for food, beverage and hospitality.
• Previous experience in a 4 or 5 star hotel or similar high‑quality dining environment. Knowledge of pan‑Asian cuisine or Afternoon Tea service is highly desirable.
• Friendly, professional, and guest‑focused attitude.
• Strong communication and organisational skills.
• Ability to work independently while remaining part of a close‑knit team.
• Flexibility to work varying shifts, including evenings, weekends and holidays.

The Best Bit

• Wide range of training and development opportunities.
• Free staff meals and parking.
• Discounted food and beverage, accommodation and spa.
• Discounts on spa treatments and spa days.
• Discount on spa products.
• Refer a friend scheme.
• Uniform provided.
• Preferred hotel group discounted global hotel rates.

Our Vision, Purpose and Values

At Sopwell House, we live by our Vision, Purpose and Values. We are dedicated to creating a world of ‘Perfect Contentment’ for both our team members and guests alike ‘Spreading kindness one act at a time’ along the way. Our team pride themselves on ‘Performing with Drive and Serving with Soul’ in everything we do.

Testimonials

“Being a part of the Sopwell Family made me think anything was possible in my career.”

How to Apply

If this sounds like your dream job, we would love to hear from you!

All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion.