Brasserie Supervisor — Lead Guest Experiences in London

IHG; United Kingdom; On-site; GBP 28,000 - 34,000; Full time

Job summary

A luxury hotel in Central London is looking for a confident Restaurant Supervisor to join their team in Fitz's Brasserie. This role involves leading the food service team, ensuring a memorable guest experience, and handling shift management duties. The ideal candidate will have experience in food and beverage service, be a natural leader, and have a passion for hospitality. The position offers £16.10 per hour plus additional benefits including discounts and holidays. Join us in creating a unique London experience!

Benefits

£16.10 per hour plus Tronc

28 days holiday increasing to 33 days

Employee discounts on hotel rooms

Financial wellbeing app access

Free meals on duty

Employee assistance programme 24/7

Qualifications

• Experience in a food & beverage service role is essential.
• Must be a natural leader with a passion for guest service.
• Organised, reliable, and calm under pressure is required.
• Flexibility and a positive attitude are crucial.

Responsibilities

• Take ownership of the guest journey.
• Lead by example and support team members.
• Handle guest feedback with professionalism.
• Manage shift duties including cashing up and stock control.
• Ensure food safety and cleanliness standards.

Skills

Experience in food & beverage service

Natural team leader

Organised and reliable

Calm under pressure

Flexible and eager to develop

Job description

A luxury hotel in Central London is looking for a confident Restaurant Supervisor to join their team in Fitz's Brasserie. This role involves leading the food service team, ensuring a memorable guest experience, and handling shift management duties. The ideal candidate will have experience in food and beverage service, be a natural leader, and have a passion for hospitality. The position offers £16.10 per hour plus additional benefits including discounts and holidays. Join us in creating a unique London experience!