Brand Ambassador, Premium Footwear Retail

BIRKENSTOCK; Ashford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A global footwear brand based in the United Kingdom is seeking a customer service representative. The role involves delivering excellent customer experiences, showcasing product quality, and managing cash register tasks. Candidates should have initial experience in high-quality retail, strong English skills, and a positive personality. The company offers a dynamic work environment with opportunities for growth and development.

Benefits

Dynamic work environment

Excellent development opportunities

Open corporate culture

Qualifications

• Initial professional experience in high-quality (shoe) retail.
• Very good English skills; other languages are an advantage.
• Eager to learn and enjoy being a competent contact person for customers.

Responsibilities

• Deliver comprehensive and personal customer service.
• Convey the value and quality of products as a brand ambassador.
• Process daily closings, exchanges, and refunds with precision.
• Maintain product presentation in accordance with guidelines.
• Conduct general storage tasks and replenish goods.

Skills

Customer service

Positive personality

Attention to detail

Cash register usage

Adaptability in hectic situations

Teamwork

Job description

A global footwear brand based in the United Kingdom is seeking a customer service representative. The role involves delivering excellent customer experiences, showcasing product quality, and managing cash register tasks. Candidates should have initial experience in high-quality retail, strong English skills, and a positive personality. The company offers a dynamic work environment with opportunities for growth and development.