Branch Supervisor (Back of House)

JUCY; High Wycombe; On-site; GBP 30,000 - 40,000; Full time

Job summary

A dynamic tourism company seeks a Branch Supervisor (Back of House) in High Wycombe. Responsibilities include overseeing operations, conducting vehicle checks, and leading a passionate team. The ideal candidate will have 2+ years of housekeeping supervision experience, a strong attention to detail, and excellent leadership skills. This role requires commitment across a 7-day roster with great perks like free campervan hire in Australia and discounts on attractions.

Benefits

5 days free campervan hire in Australia and New Zealand

Discounts at top Tourism attractions

Qualifications

• Minimum of 2 years housekeeping supervision experience within diverse teams.
• Excellent attention to detail and passion for supervising a busy operation.
• Experience in leading a team to achieve high standards.

Responsibilities

• Oversee all back of house operations including vehicle maintenance and administration.
• Conduct safety inspections and quality checks on vehicles.
• Lead and mentor the team to meet objectives.

Skills

Housekeeping supervision experience

Attention to detail

Team leadership

Customer service

Job description

Travvia Perth – Branch Supervisor (Back of House)

Travvia Perth has a brilliant opportunity for someone to step into the shoes of a Branch Supervisor (Back of House) for the branch. You will have personality plus and bring a sense of FUN. Dynamic enough to support our experienced Branch Manager you ensure our detailing, laundry and fleet maintenance teams are running smoothly for our rental motorhome and campervan fleet.

What you'll be doing?

• Be the Branch Manager’s right-hand person in overseeing all back of house branch operations including vehicle detailing, laundry, minor repairs and maintenance and administration ensuring effective and efficient processes and procedures are consistently delivered
• Conducting pre-hire vehicle basic safety inspections and quality checks to ensure vehicles are presented to a high standard and in a roadworthy condition (training provided)
• Ensure the team is adequately resourced by assisting with recruitment, training and retaining the right people.
• Lead and mentor the team to achieve team objectives.
• Continuously build a dedicated passionate team that align with our Travvia values, vision and strategy
• Establish and maintain excellent relationships with all stakeholders and colleagues through effective networking and development of high value relationships
• Meeting and greeting customers from all over the world.
• On occasion - Dispatching and returning rental motorhome and campervans including providing demonstrations to our customers on the operational features of our vehicles.

To be successful in this position you will need:

• Minimum of 2 years housekeeping supervision experience within and across diverse teams.
• Excellent attention to detail and passion for supervising a busy operation
• Experience in delivering high levels of motorhome & campervan standards & presentation and leading & positively influencing a high performing team to achieve this
• A proven background in driving change - successfully changing systems, processes, capabilities, individual mind sets and culture
• Experience in rental campers/motorhomes and Tourism preferred
• Experience managing relationships with third party suppliers
• Available to work 38 hours across a 7 day rolling roster including weekends and public holidays.

At JUCY we offer:

• Opportunity to take your career further in the Tourism industry
• Amazing company culture, working with people from all over the world
• Great perks, such as 5 days free campervan/motorhome hire in Australia and New Zealand, and discounts at some of Australasia’s top Tourism and Hospitality attractions and destinations.
• Our values at Travvia are Fun, Family, Pride and Passion and we live and breathe these values every day.

If your idea of a Branch Supervisor is a paper pushing desk job, then this is not the job for you!

We can't promise that this job will be easy, but we can promise support and the opportunity to work in a fun and vibrant environment, as part of a passionate and motivated team!

If you think TRAVVIA and this opportunity sounds like you, please hit apply now we’d love to know more about you!

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

• Do you have customer service experience?
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Housekeeping Supervisor?
• What\'s your expected annual base salary?
• Do you have a current Australian driver\'s licence?
• How much notice are you required to give your current employer?
• How many years\' experience do you have in the hospitality & tourism industry?
• Which of the following statements best describes your Covid-19 vaccination status?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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