Branch Supervisor

Wolseley UK; Sleaford; On-site; GBP 28,000; Full time

Job summary

A leading trade merchant in Sleaford is seeking a Branch Supervisor to support day-to-day operations. This full-time role involves building relationships with customers, managing sales queries, and general warehouse duties. The ideal candidate will have previous sales experience and excellent communication skills. The position offers a salary of £27,500 plus bonuses and excellent benefits, including a pension scheme and annual leave. Join a team committed to developing skills and careers.

Benefits

Annual leave

Generous pension scheme

Potential for bonuses

Access to healthcare

Discounts on high-street stores

Qualifications

• Desirable previous industry or merchant experience.
• Prior face-to-face sales and customer service experience.
• Excellent communication skills and confidence in customer interactions.

Responsibilities

• Support the Branch Manager with daily operations and running of the branch.
• Build rapport with customers and suppliers, responding to queries.
• Serve customers at the trade counter with product advice.
• Perform general warehouse duties including heavy manual handling.
• Merchandise in the branch.

Skills

Customer relationship building

Communication skills

Sales experience

Job description

Salary:

£27,500 + Bonus + Excellent Benefits

Branch Supervisor - Sleaford - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Also, did we mention? In addition to the salary of £27,500 there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high‑street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Responsibilities

• Supporting the Branch Manager with the day‑to‑day running and operations within this small branch.
• Building rapport with customers & suppliers, responding to any queries and processing sales.
• Serving customers on the trade counter, offering advice and product knowledge.
• General warehouse duties including goods in & out, picking and packing customer orders – this will involve manual handling heavy items e.g. boilers, radiators, sinks and toilets.
• Merchandising in the branch.

This is a full‑time, permanent role working 40 hours per week Monday to Friday between 7:30am – 5pm (on a rota basis), and an occasional Saturday 8:00am – 12:00pm, paid as overtime.

Qualifications

• Previous industry or merchant experience would be desirable.
• Prior face‑to‑face sales and customer service experience.
• Excellent communication skills and confidence interacting with customers to build strong relationships.

Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!

We look forward to receiving your application!