Branch Manager - Removals

Alchemy Global Talent Solutions; Aylesbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading removals company in Aylesbury, UK, is seeking an experienced Branch Manager to oversee daily operations, drive team performance, and ensure client satisfaction. In this dynamic role, you will manage residential and commercial removals, lead your team, ensure compliance with regulations, maintain customer relationships, and collaborate with head office on growth initiatives. This is an excellent opportunity for a skilled removals professional looking to make an impact in the industry.

Qualifications

• Proven management experience in the removals or relocation sector.
• Strong leadership and team management skills.

Responsibilities

• Oversee daily branch operations for residential and commercial removals.
• Manage and motivate removals crews, drivers, and office staff.
• Ensure compliance with health and safety, company policy, and transport regulations.
• Develop and maintain removals customer relationships.
• Manage P&L and budgets, ensuring branch profitability.
• Coordinate logistics and scheduling of removals.
• Handle escalations and resolve service issues.
• Recruit, onboard, and train new removals team members.
• Ensure equipment, vehicles, and resources are well maintained.
• Monitor KPIs and implement improvement strategies.
• Support removals sales teams with quoting and job assessments.
• Collaborate with head office on strategic growth initiatives.

Skills

Proven management experience in the removals or relocation sector

Strong leadership and team management skills

Job description

Job Description

Join a leading removals company in Aylesbury Buckinghamshire as a Branch Manager, where you’ll oversee daily operations, drive team performance, and ensure client satisfaction. This is a fantastic opportunity for an experienced relocations professional to lead a branch in the dynamic moving industry.

Key Responsibilities :

• Overseeing daily branch operations for residential and commercial removals.
• Managing and motivating removals crews, drivers, and office staff.
• Ensuring compliance with health and safety, company policy, and transport regulations.
• Developing and maintaining removals customer relationships.
• Managing P&L and budgets, ensuring branch profitability.
• Coordinating logistics and scheduling of removals.
• Handling escalations and resolving service issues.
• Recruiting, onboarding, and training new removals team members.
• Ensuring equipment, vehicles, and resources are well maintained.
• Monitoring KPIs and implementing improvement strategies.
• Supporting removals sales teams with quoting and job assessments.
• Collaborating with head office on strategic growth initiatives.

Key Skills & Experience :

• Proven management experience in the removals or relocation sector.

Strong leadership and team management skills....