Branch Manager | Lead Service & Growth

Skipton Building Society; United Kingdom; On-site; GBP 44,000; Full time

Job summary

A leading mutual organisation in the UK is seeking a Branch Manager to lead and motivate a team at their Malton branch. The successful candidate will ensure exceptional service delivery to customers, managing branch operations and contributing to commercial growth. With a salary of up to £44,000 per annum along with generous annual leave and health benefits, this is an excellent opportunity for someone with leadership experience in customer service. Apply now to join a company that values its employees and community.

Benefits

Annual discretionary bonus scheme

25 days annual leave + bank holidays

Generous pension contributions

Health and wellbeing benefits

Training and development opportunities

Qualifications

• Experience in a management role in a customer-facing environment.
• Proven track record of delivering great customer service.
• Entrepreneurial approach to maximizing business opportunities.

Responsibilities

• Lead a team promoting high standards of customer service.
• Take ownership of the branch contribution plan for growth.
• Ensure team promotes products confidently through observations.

Skills

Leadership

Customer service

Communication

Time management

Stakeholder management

Job description

A leading mutual organisation in the UK is seeking a Branch Manager to lead and motivate a team at their Malton branch. The successful candidate will ensure exceptional service delivery to customers, managing branch operations and contributing to commercial growth. With a salary of up to £44,000 per annum along with generous annual leave and health benefits, this is an excellent opportunity for someone with leadership experience in customer service. Apply now to join a company that values its employees and community.