Bowling Centre Deputy Manager: Lead, Grow, Excel

Flow Sports Personnel Ltd; Swindon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leisure and hospitality company is seeking an ambitious Deputy Manager in Swindon. In this highly autonomous role, you will take accountability for the centre when the General Manager is absent. Responsibilities include coaching the team, ensuring customer satisfaction, and meeting financial targets. The position offers excellent salary, bonus opportunities, and ongoing development with a potential fast track to General Manager. Ideal candidates should have at least 18 months of relevant management experience and a passion for customer service.

Benefits

Monthly performance bonus

Extra pay for extra shifts

50% off food while working

28 days holiday

Free bowling/golf game vouchers

Access to Employee Assistance Programme

Flexible working hours

Qualifications

• Minimum of 18 months experience in a customer-facing management role.
• Evidence of delivering financial targets and driving business.
• Passionate about people with coaching experience.

Responsibilities

• Take accountability for the centre in the absence of the General Manager.
• Coach and mentor the team to ensure a fun and safe environment.
• Deliver financial targets and service standards.

Skills

Customer service

Coaching and mentoring

Financial targets delivery

Management experience

Job description

A leisure and hospitality company is seeking an ambitious Deputy Manager in Swindon. In this highly autonomous role, you will take accountability for the centre when the General Manager is absent. Responsibilities include coaching the team, ensuring customer satisfaction, and meeting financial targets. The position offers excellent salary, bonus opportunities, and ongoing development with a potential fast track to General Manager. Ideal candidates should have at least 18 months of relevant management experience and a passion for customer service.