Bournemouth Desktop Support Engineer - 2nd/3rd Line EUC

Michael Page (UK); Bournemouth; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a skilled Desktop Support Engineer to provide technical support on-site in Bournemouth. The successful candidate will have strong expertise in hardware, software, and networking concepts, and will support end-users effectively. This permanent position offers a competitive salary ranging from £40,000 to £45,000, within an engaging work environment in the financial services industry.

Qualifications

• Strong technical knowledge in hardware, software, and networking concepts.
• Experience troubleshooting 2nd/3rd line IT issues.
• Proficient in managing IT systems, installation, and configuration.

Responsibilities

• Provide technical support for hardware/software issues to end-users.
• Install, configure, and maintain IT equipment.
• Diagnose and resolve technical issues promptly.
• Collaborate with IT teams for service delivery.
• Maintain documentation of IT assets and resolutions.
• Assist with software upgrades and system updates.
• Ensure compliance with IT policies and security protocols.
• Provide training and guidance to users.

Skills

Technical knowledge of hardware, software, and networking concepts

Experience in troubleshooting IT-related issues

Proficiency in managing IT systems

Organisational and time-management skills

Ability to work independently and in a team

Customer-focused approach

Strong communication skills

Job description

A leading recruitment agency in the UK is seeking a skilled Desktop Support Engineer to provide technical support on-site in Bournemouth. The successful candidate will have strong expertise in hardware, software, and networking concepts, and will support end-users effectively. This permanent position offers a competitive salary ranging from £40,000 to £45,000, within an engaging work environment in the financial services industry.