Bookings Advisor (Automotive/Administration)

Ernest Gordon Recruitment Limited; Gloucester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent recruitment agency is seeking a Bookings Advisor in Gloucester. This role involves handling customer enquiries, scheduling appointments, and creating detailed job cards within the automotive sector. Ideal candidates will have a background in the automotive industry and experience in similar roles. The position offers a competitive salary of £25,000-£30,000 plus commission, training, and significant career growth potential. Join a well-respected company known for its premium service and quality workmanship.

Benefits

Training

Progression

Commission

Pension

Qualifications

• Background within the automotive industry.
• Previous experience in a Service Manager role or similar.

Responsibilities

• Answer customer enquiries via phone and email.
• Schedule service appointments and repairs.
• Create detailed job cards for technicians.

Skills

Strong communicational skills

Organisational skills

Job description

Bookings Advisor (Automotive/Administration)

Gloucester, England

£25,000-£30,000 (£50k+ OTE) + Training + Progression + Commission + Pension + Perks

Are you a Bookings Advisor or similar, with a background in the automotive industry, and previous experience within an administrator/advisor role or similar, looking to join a well-established, rapidly growing, legacy company, rich with nearly 50 years of history, operating out of 15+ dealerships across the Southwest and Wales?

Do you want to be a key member in a team of highly skilled specialists, recognised as leaders within the automotive industry, joining a company offering not just best‑in‑class in‑house training, but also scalable career progression opportunities in addition to impressive technical development?

On offer for the successful Bookings Advisor or similar is the unmissable opportunity to join a well‑established, highly‑respected company undergoing a period of rapid expansion, offering not just impressive career progression opportunities, but also the chance to increase your earnings through overtime etc… Presenting itself is the opportunity to become a leading figure in a team of highly skilled specialists, recognised as industry leaders, known for their highest level of service and premium quality workmanship in every job they undertake.

In this role, the successful Bookings Advisor or similar will be responsible for the response and assistance to customer enquiries both via phone as well as email, booking service appointments, accurately logging requests/repairs. In addition, you will also be responsible for creating accurate, detailed job cards for technicians. On top of this, you will be responsible interdepartmental liaison regarding parts, repairs, diagnostics, updates etc… Finally, you will be responsible for following manufacturer guidelines for booking and servicing processes.

The Role:

• Answering customer enquiries
• Schedule services/repairs
• Creation of detailed job cards

The Person:

• A background within the automotive industry
• Previous experience in a Service Manager role or similar
• Strong communicational and organisational skills

Reference: BBBH23077

Keywords: Service, Operations, Automotive, Dealership, Manager, Finance, Progression, Training, Gloucester

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