Bookings Administrator (Radiology) (Bank)

Nuffield Health; Leicester; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading healthcare provider in Leicester is looking for a passionate Bookings Administrator to manage appointment bookings and handle various administrative tasks. Candidates should have NVQ level 2 in Business and Administration or equivalent and experience in a customer service role. This flexible role will allow you to work on an ad-hoc basis alongside a benefits package that promotes health and well-being.

Benefits

Discounted gym membership

Access to Pension Scheme

Holiday in line with the Working Time Directive

Qualifications

• Experience in a customer-facing environment is preferred.
• Strong administration skills with the ability to maintain standards.

Responsibilities

• Handle administration and support to ensure service delivery.
• Manage appointment bookings and coordinate room availability.
• Prepare reports as required by the department.

Skills

Attention to detail

Empathy

Organizational skills

Education

NVQ level 2 in Business and Administration or equivalent

Job description

Bookings Administrator (Radiology)

Leicester Hospital | Administration | Bank | Ad Hoc

£12.33 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad‑hoc basis to suit the needs of the business and your availability.

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

We are looking for a Bookings Administrator in our hospital who will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation.

As our Bookings Administrator you will:

• Bring empathy, sympathy and sensitivity to the role.
• Ensure complex administration and support, meets the required standards and timescales.
• Have attention to detail ensuring all data/information is accurate using the appropriate system and format.
• To prepare standard and adhoc reports as required and required by the department.
• Handle appointments bookings and changes.
• Co-ordinate availability of rooms and consultants.
• Create, alter or cancel clinics as required to support business needs.

Helping you feel good

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, access to our Pension Scheme and discounted gym membership at £25.00 a month.

Leicester

Founded in 1969, Nuffield Health Leicester Hospital was originally built from funds raised by the local community and is now one of the leading providers of private healthcare in Leicestershire. The Hospital has a strong local reputation with patients remaining loyal. The Hospital had a £4.5 million refurbishment in 2011 and was the blue print for the wider Hospitals refresh programme.

The Hospital has 28 ensuite inpatient beds, 2 Laminar flow theatres, Endoscopy Suite, minor treatment room and 14 consulting rooms. The hospital delivers a wide variety of inpatient and outpatient treatments and services using the best possible technologies. Since 2015 we have invested in a static MRI unit, a new digital X ray room & digital mammography. We are a local centre of excellence for Children and Young People Services. Having a Fitness & Wellbeing Gym in Leicester has led to a close working relationship and the Hospital was a forerunner for the Nuffield recovery plus programme.

The Hospital has been rated as a ‘Good’ hospital by the CQC and achieved this rating across the 5 key lines of enquiry across all departments inspected.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.