Booking Coordinator

PST Group; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A growing healthcare coordination provider in the UK is seeking a remote Booking Coordinator for a permanent role. You will provide administrative support, manage bookings, and oversee communication with clients. The ideal candidate should have strong interpersonal and IT skills alongside experience in administration and appointment booking. Competitive pay rates and opportunities for growth are offered.

Benefits

Competitive pay rates

24/7 support

Training and development opportunities

Build holiday allowance

Qualifications

• Experience in a similar administrative role is preferable.
• Ability to handle multiple tasks effectively.
• Understanding of Social Care roles and responsibilities.

Responsibilities

• Provide a comprehensive administration and booking service.
• Communicate effectively with clients regarding their shifts.
• Arrange transport services when necessary.

Skills

Good interpersonal communication skills

Comfortable with Microsoft Office packages

Administration experience

Appointment booking experience

Strong IT skills

Job description

Job Overview

Job Title: Booking Coordinator

Location: Working remote

Hours: 40 hours per week, Monday – Friday, 8:00am – 5:00pm (1 hour lunch)

Role type: Permanent

Responsibilities

• Filling a variety of shifts in multiple locations nationwide
• Provide a comprehensive administration, booking and appointment service for employees and clients with waiting time targets
• Register referrals and make arrangements for registration
• Ensure clients are communicated with effectively in relation to their shifts via email, phone or letter
• Arrange transport services where necessary

Learning & Development

• An in depth understanding of the roles and responsibilities involved in working within Social Care
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

Skills & Experience

• Good interpersonal communication skills
• Comfortable with Microsoft Office packages
• Administration experience
• Appointment booking experience
• Strong IT skills and can pick up new databases quickly

Benefits

• Competitive pay rates, opportunity to grow with a small but fast growing business
• Essential support when you need it – 24/7, 365 days – call us anytime
• Multi-locational – working and supporting care providers nationwide
• Training and development opportunities – Keep up with the essentials and more
• Build holiday allowance for every shift you work – your work life balance is important to us