Bodyshop Programmes Executive

ACTIVATE GROUP LIMITED; Farnborough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive service provider in Farnborough seeks a Bodyshop Programmes Executive to assist with the management of the manufacturer's approved bodyshop programme. The successful candidate will develop initiatives, work collaboratively with internal and external stakeholders, and ensure that the bodyshop's offerings are competitive in the market. Ideal candidates will possess strong analytical skills, experience in the automotive industry, and excellent communication abilities. Competitive salary and benefits offered.

Benefits

33 days holiday

Personal health cash plan

Enhanced parental pay

Life assurance

Free breakfasts and fruit

Birthday surprise

Qualifications

• At least two years’ experience in a similar role.
• Knowledge of the automotive industry, especially motor insurance.
• Excellent presentation and communication skills.

Responsibilities

• Assist in managing the manufacturer clients Approved Bodyshop Programme.
• Develop initiatives for the bodyshop programme.
• Maintain knowledge about Aftersales products and services.

Skills

Analytical skills

Negotiation skills

Interpersonal skills

Project Management

Stakeholder management

Tools

MS Excel

MS Word

MS PowerPoint

DMS Systems (ADP Drive, Pinnacle)

Cognos

Job description

Job title: Bodyshop Programmes Executive

Department: Automotive

Location: Farnborough

Hours: 37.5 hours per week

We’re looking for a Bodyshop Programmes Executive to be part of our success story.

Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies.

Great career development opportunities – grow with us.

Position Overview

The Bodyshop Programmes Executive role is a position supporting and assisting in the management of our manufacturer clients Approved Bodyshop Programme. The primary focus is implementing and supporting initiatives aimed at developing our manufacturer clients Approved Bodyshop Programme.

This role requires strong analytical skills, attention to detail, and the ability to work collaboratively with both internal teams and external stakeholders including bodyshops, trade suppliers, and clients.

Key Responsibilities

• Working with supplier partners to ensure the clients Consumables range of products are up to date with latest available technologies.
• Motivating the client's Group UK Retailer Network to support and accelerate the performance in the accident repair business.
• Work alongside client's Group UK departments to develop programmes that fit with NSC strategy, brand orientation, legality, profit and strategy requirements.
• To continue the development of the Accident related telematics programme A-Call & Proactive Care and to ensure that this programme realises its maximum potential.
• Convince and influence Retailer and Customer groups of the benefits of our client's Group Aftersales Accident Repair programmes.
• Proactively and reactively combat ever changing Bodyshop landscape.
• Identify any industry changes in line with market dynamics to ensure maximum uptake of accident repair programmes and best return on profit.
• Maintaining a significant breadth of knowledge about all Aftersales products and services and their impact on the commercial result sufficient to support the crafting of an effective Bodyshop Programme.
• Maintaining a high knowledge of the client's AG, UK and Retailer strategy in order to support aligned Body repair activity and growth

Skills and Experience

• At least two years’ experience in a similar role.
• Knowledge of automotive industry in general is necessary, and specifically an in depth understanding of the Motor Insurance and Accident management industries.
• Automotive commercial awareness, Aftersales and Retailer knowledge advantageous.
• Competent negotiator and able to influence at all levels.
• Excellent interpersonal, communication and presentation skills combined with a high level of personal numeracy and literacy.
• High level of self-motivation, organisation, initiative and flexibility.
• Ability to question complex information to identify cause and effect.
• Excellent Project Management skills.
• High level of competency in the use of MS Excel, Word and PowerPoint.
• Working understanding of Retailer DMS Systems, preferably ADP Drive and/or Pinnacle.
• Working understanding of Aftersales reporting software MIS and dealer reporting software Cognos.
• In depth understanding of Retailer Aftersales business processes.
• Good understanding of Group Systems.
• Excellent stakeholder management skills.
• Proven ability to manage multiple tasks and priorities simultaneously to deliver to agreed targets.
• Strong analytical and decision-making skills, with a proactive approach.
• Full UK Driving Licence.

Benefits

• 33 days holiday (including bank holidays)
• Personal health cash plan – claim back the cost of things like dentist and optical check ups
• Enhanced maternity / paternity / adoption / shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everybody!

What you can expect from us

At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you.

A bit about us

Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:

Purpose

Make someone's bad day better

Values

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better – Be bold. Challenge the norm – make small improvements often.
• Win together – Be a team-player. Win together, learn together, respect each other.