Board Officer

Greater London Authority (GLA); London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A public organization in London is looking for a candidate to provide secretariat support to decision-making processes. You will play a key role in coordinating efforts and liaising with senior staff. The ideal applicant should have strong communication and organizing skills, with experience in governance. This role offers hybrid work arrangements and various benefits including annual leave and a pension scheme.

Benefits

30 days annual leave

Interest-free season ticket loan

Career average pension scheme

Qualifications

• Proven track record of managing formal meetings involving decision-making processes.
• Experience of interpreting and applying governance frameworks.
• Exceptional planning and organizing skills.

Responsibilities

• Ensure effective coordination of GLA's decision-making process.
• Liaise with senior officers, politicians and colleagues from across the GLA.
• Prepare reports and agendas for high-level meetings.

Skills

Communication skills

Organizational skills

Problem-solving skills

Job description

About the team

The GLA is looking for an excellent candidate to provide secretariat support to Mayoral decision-making processes. The GLA’s Committee Services team delivers a high-quality shared service secretariat function to many of the Mayor of London’s boards as well as the London Assembly, Transport for London, Mayor’s Office for Policing and Crime, London Legacy Development Corporation and Old Oak and Park Royal Development Corporation. It’s an exciting working environment with great scope for professional development.

About the role

You’ll be joining a high-performing team at City Hall with an excellent reputation.

You will play a key role in the effective and efficient coordination of the GLA’s decision-making process, supporting the associated work of the Mayoral Delivery Board, as well as other boards and internal governance groups, and liaising with senior officers with tact and diplomacy in a fast-paced environment. You’ll see work you’ve contributed to covered in the media on your way home.

We need someone who doesn’t lose focus on the detail while keeping their eye on the context; maintaining high standards while proactively solving problems and maintaining smooth processes. You will be self-motivated, conscientious and have excellent written communication skills. The ability to liaise confidently and diplomatically with senior staff is essential.

What your day will look like

• Ensuring effective and efficient administration coordination of the GLA’s decision-making process: providing timely support and advice on the process to officers; securing required financial and legal clearances; and ensuring timely publication of decision forms.
• Ensuring decisions are taken and processed in line with the GLA’s governance frameworks.
• Liaising with senior officers, politicians and colleagues from across the GLA and wider GLA Group to provide business management, governance and procedural advice.
• Preparing reports and agendas, attending formal, high-level meetings and producing minutes.

Skills, knowledge and experience

To be considered for the role you must meet the following essential criteria:

• A proven track record of managing formal meetings involving decision-making processes, ideally in a high-profile or complex organisation.
• Experience of interpreting and applying governance frameworks, processes and best practice.
• Proven capability to quickly build and manage new professional relationships at all levels (see behavioural competency below).
• Exceptional planning and organising skills, ensuring your work is delivered and communicated in a well-prioritised, efficiently structured way (see behavioural competency below).
• Independent problem solver, analysing situations from varying perspectives to find appropriate and timely solutions (see behavioural competency below).

This is a politically restricted role under the Local Government and Housing Act 1989.

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework

Building and Managing relationships

… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.

Level 2 indicators of effective performance:

• Develops new professional relationships
• Understands the needs of others, the constraints they face and the levers to their engagement
• Understands differences, anticipates areas of conflict and takes action
• Fosters an environment where others feel respected
• Identifies opportunities for joint working to minimise duplication and deliver shared goals

Planning and Organising

… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.

Level 2 indicators of effective performance:

• Prioritises work in line with key team or project deliverables
• Makes contingency plans to account for changing work priorities, deadlines and milestones
• Identifies and consults with sponsors or stakeholders in planning work
• Pays close attention to detail, ensuring team’s work is delivered to a high standard
• Negotiates realistic timescales for work delivery, ensuring team deliverables can be met

Problem Solving

… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.

Level 2 indicators of effective performance:

• Processes and distils a variety of information to understand a problem fully
• Proposes options for solutions to presented problems
• Builds on the ideas of others to encourage creative problem solving
• Thinks laterally about own work, considering different ways to approach problems
• Seeks the opinions and experiences of others to understand different approaches to problem solving

How to apply

If you would like to apply for the role you will need to submit the following:

• Up to date CV
• Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.

Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section of the form, ensuring you address the technical requirements and competencies in your Personal Statement.

Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)

As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.

We may close this advert early if we receive a high volume of suitable applications.

If you have questions about the role

If you wish to talk to someone about the role, the hiring manager Felicity Harris would be happy to speak to you. Please contact them at [e-mail].

If you have any questions about the recruitment process, contact the [e-mail] who support the GLA with recruitment.

Assessment process

Once you have submitted an application, your details will be reviewed by a panel.

If shortlisted, you’ll be invited to an interview/assessment.

The interview/assessment date is w/c 3 or 10 November 2025 (may be subject to change).

Equality, diversity and inclusion

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

Benefits

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Additional Information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.

Find out which DBS check is right for your employee - GOV.UK (www.gov.uk)

More Support

If you have a disability which makes submitting an online application form difficult, please contact [e-mail].

The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a personal statement with a maximum of 1500 words to the ‘Additional Documents’ section of the form, ensuring you address the following technical requirements and competencies in your personal statement. Word or PDF format preferred and do not include any photographs or images.

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework.

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.

In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.