Bilingual Customer Service Advisor – French, German, Spanish and Italian

Express Recruitment; Nottingham; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A leading recruitment agency based in Nottingham seeks a Bilingual Customer Service Advisor fluent in French, German, Spanish or Italian and English. The role includes overseeing the order process, handling inquiries, and providing excellent customer service. A salary of up to £27k is offered along with medical cover and holidays. Opportunities for career progression and hybrid working after initial training are available.

Benefits

Competitive salary

Medical cover

24 days holiday plus stats

Birthday off work

Qualifications

• Fluent in French, German, Spanish or Italian and English.
• Experience in a customer service role is advantageous.
• Able to communicate professionally and clearly.

Responsibilities

• Oversee the end-to-end order process.
• Handle customer inquiries across multiple channels.
• Resolve issues related to availability, delivery and pricing.
• Maintain brand standards in communications.

Skills

Bilingual written and verbal communication skills

Professional telephone manner

Experience in a telephone-based customer service role

Strong IT skills

Ability to work under pressure

Tools

MS Office

Job description

Overview

Always Active

Bilingual Customer Service Advisor – French, German, Spanish and Italian

Location:

Posted:

2 days ago

Category:

Call Centre & Customer Care Jobs

Deadline:

September 4, 2026

Express Recruitment are currently recruiting for an established, thriving international company based close to Nottingham city centre, who are looking to expand their busy team through recruiting multiple bilingual candidates.

There are fantastic career progression opportunities with this role and training will also be given. All applicants must be fluent in either French, German, Spanish or Italian, as well as fluent written and verbal English.

Candidates are required to attend the Nottingham office for the first 2 weeks of employment, after which time hybrid working is offered. There is a competitive salary on offer of up to £27k, medical cover and 24 days holiday plus stats, which increases with tenure, and your birthday off work.

Responsibilities

• Oversee the end-to-end order process, from receipt to delivery and invoicing
• Handle customer inquiries promptly and professionally across multiple channels
• Resolve issues relating to availability, delivery, pricing, billing, and claims
• Share accurate product information and customer feedback to support sales and development
• Contribute to team operations through workload sharing and regional/language support
• Maintain brand standards and act as an ambassador in all communications

Skills & Experience

• Bilingual written and verbal communication skills within French, German, Spanish or Italian
• Professional telephone manner and communication skills essential
• Experience in a specific telephone based customer service role highly advantageous
• Strong IT skills, confident with MS office functions
• Ability to work under pressure, must remain calm during busy periods

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Full time

Salary: Up to c£27,000 Per Annum D.O.E

Basis: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

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