Benefits Service Manager - SEL Mind

Royal Borough of Greenwich; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A local council in the UK seeks a dedicated individual to lead the Benefits Service, ensuring high-quality support for those accessing welfare benefits. The role involves strategic development and team management. Ideal candidates will have significant experience in welfare benefits and a strong understanding of mental health issues. Flexible working and a supportive environment are offered.

Benefits

Flexible working

Enhanced annual leave

Learning and Development

Pension scheme

Funded counselling

Commitment to inclusion

Qualifications

• Significant experience of working within welfare benefits.
• Good understanding of the needs of people with mental health problems and the links with welfare issues.
• Experience thinking strategically to develop a service and managing a team to deliver the support.
• Ability to work independently but collaboratively.

Responsibilities

• Ensure quality support delivery by the team.
• Lead strategic development and manage the support team.

Skills

Experience in welfare benefits

Understanding of mental health needs

Strategic thinking

Team management

Proactive and independent work

Job description

Overview

The Benefits Service within South East London Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive. The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process.

Responsibilities

• Take responsibility for the quality of the support the team delivers to ensure it is robust and accountable.
• Lead strategic development of the service and manage a team to deliver the support; have an interest in expanding the service in the future.

Qualifications and Experience

• Significant experience of working within welfare benefits.
• Good understanding of the needs of people with mental health problems and the links with welfare issues.
• Experience thinking strategically to develop a service and managing a team to deliver the support.
• Ability to work independently but collaboratively, be proactive and show initiative.
• Enhanced Disclosure and Barring Service (DBS) check required.

Application Details

Closing date: Sunday 28th September (11:59pm)

Likely interview date: Friday 10th October

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Benefits

• Flexible working
• Enhanced annual leave package
• Learning and Development
• Pension scheme
• Funded counselling
• Strong commitment to inclusion

To apply please indicate your interest by selecting Apply Now below.