Behaviour Coach (Mat Cover)

Dogs Trust Company Limited; Wickford; On-site; GBP 26,000; Full time

Job summary

A leading animal welfare charity in Wickford is seeking a dedicated Behaviour Coach to support dogs and their owners through positive training methods. This full-time fixed-term role involves delivering rehabilitation sessions, assessing training progress, and collaborating with staff to support dog welfare. Candidates must have a strong knowledge of canine behaviour, proven experience, and excellent communication skills. Join us to help keep dogs in their forever homes by enhancing their relationships with owners!

Benefits

Employee benefits

Competitive salary

Supportive work environment

Qualifications

• Demonstrate ability equivalent to ABTC Animal Behaviour Technician standard.
• Proven track record of working with various breeds and behaviour challenges.
• Strong communication skills to explain behaviour plans clearly.

Responsibilities

• Deliver 1-2-1 and small group rehabilitation sessions using positive methods.
• Adapt training plans and recommend further sessions as needed.
• Collaborate with staff to support post-adoption dogs.
• Maintain accurate case records and administrative tasks.
• Engage in reflective practice and continued professional development.

Skills

Canine behaviour knowledge

Positive reinforcement training

Strong communication skills

Time management

Education

ABTC Animal Behaviour Technician standard

Tools

CRM systems

Job description

Behaviour Coach (Mat Cover)

Application Deadline: 22 December 2025

Department: Behaviour and Community Services

Employment Type: Fixed Term - Full Time

Location: Basildon

Compensation: £25,566 per year + benefits

Description

Are you passionate about helping dogs and their owners build better relationships through positive, reward-based training?

We’re looking for a dedicated Behaviour Coach to deliver a range of behavioural rehabilitation interventions aimed at supporting dogs with behaviour challenges and their owners. These services are designed to reduce the number of dogs that are relinquished unnecessarily, keeping dogs in their forever homes, forever.

This is a fixed term contract until 3rd November 2026. We are happy to consider part time applications.

The interviews for this role are provisionally scheduled for week commencing 5th January 2026.

What does this role do?

• deliver 1-2-1 and small group rehabilitation sessions using positive, reward-based methods, following referrals from Clinical Animal Behaviourists (CAB’s), the Behaviour Support Line, or self-referrals,
• assess progress and adapt training plans in line with ABT standards, recommending further sessions or re-referral to CABs or veterinary behaviourists when necessary,
• collaborate with Rehoming Centre staff to identify dogs needing post-adoption support and ensure adopters receive appropriate behavioural guidance and services,
• maintain accurate case records and complete administrative tasks using the CRM system, including session bookings, payments, and post-programme documentation for owners,
• engage in reflective practice and CPD, developing your skills and knowledge to make the world a better place for dogs.

Could this be you?

We’re looking for an experienced and skilled dog trainer with in-depth knowledge of canine behaviour and behaviour modification techniques. You’ll need to demonstrate the knowledge and practical ability equivalent to the ABTC Animal Behaviour Technician (ABT) standard or be committed to achieving this accreditation once in role. You’ll have a proven track record of working successfully with a range of breeds and behavioural challenges, including the safe handling of fearful or aggressive dogs.

Strong communication skills are essential, with the ability to explain complex behaviour plans clearly to owners in both one-to-one and group settings. You’ll also be confident using digital systems to manage cases, have excellent time management skills, and be committed to delivering outstanding customer service.

What does this team do?

The Behaviour and Community Services department plays a critical role in supporting dog owners when they need it most, ensuring both the well‑being of dogs and the safety of families during times of hardship. We offer a comprehensive suite of services, including training and behaviour support, customer support, and outreach programs, all designed to assist individuals facing challenging situations. The department’s aim is to give compassionate support to allow both dogs and their owners to thrive, even in the most challenging circumstances. Through our services, we strive to reduce the impact of challenging situations on people and dogs.