Beauty Coach (10.5hrs/wk)

CLARINS LIMITED; Bolton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading skincare and make-up company is seeking a Beauty Coach for a part-time role at Boots Horwich. You will deliver exceptional customer service, engage customers with the brand, and drive product sales. Candidates should have experience in beauty or retail, strong communication skills, and be flexible with working hours. Benefits include 28 days annual leave, employee discounts, and career development opportunities.

Benefits

28 days annual leave

Generous employee discount

Performance-based bonus potential

Career development opportunities

Qualifications

• Experience in a hands-on beauty or retail role required.
• Strong customer service skills and commercial awareness essential.
• Ability to work weekends and evenings is necessary.

Responsibilities

• Maintain high standards of customer service and product knowledge.
• Promote the brand's unique selling points and engage customers.
• Create retail theatre to enhance customer experience.
• Focus on customer loyalty and overcoming selling challenges.
• Proactively seek out new sales opportunities.

Skills

Exceptional customer service skills

Commercial awareness

Excellent communication skills

Ability to build relationships quickly

Flexibility to work shifts

Job description

Overview

Beauty Coach (10.5hrs/wk) based in Boots Horwich. A global leading skincare and make‑up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d'être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. Do you want to help write the next chapter of our story? We are looking for a Beauty Coach (10.5hrs/wk) based in Boots Horwich. The role: Delivering exceptional customer service, you\'ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you\'ll do, If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group: A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of \'Caring for people, caring for the planet\' we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes\' World\'s Best Employers 2024, Forbes\' World\'s Best

Competitive compensation package

Responsibilities

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges
• Pro-active and enjoy exploring new sales opportunities
• Customer-focused and results-oriented

Qualifications

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Commercial awareness
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

Benefits

• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• We Care - volunteer day
• Access to a range of Wellbeing services through our Employee Assistance Programme